Account Manager, Client Services

🕒 April 3

🏈 Alabama, Arizona, +33 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $75k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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Fuze Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

💊 Pharmaceuticals

SaaS • B2B • Pharmaceuticals

Fuze Health is a technology-led healthcare company that provides integrated pharmacy solutions, clinical services, and data-driven software to healthcare organizations, payers, employers, and life sciences partners. Through its FuzeRx digital pharmacy, Fuze Services clinical programs, and Fuze Technologies platform, it delivers API-powered prescription fulfillment, telehealth, diagnostics and genomics, patient engagement, and analytics to improve access, adherence, early identification of conditions, and outcomes at scale.

📋 Description

• Act as the main point of contact for hospice clients, fostering trust and long-term partnerships. • Understand client needs and recommend pharmacy solutions that align with hospice care goals. • Drive client retention through proactive engagement and strategic support. • Identify and recommend pharmacy partners and solutions that meet hospice requirements. • Ensure alignment between hospice protocols and Fuze services, including formulary management and cost-containment strategies. • Collaborate with internal clinical pharmacists to validate clinical appropriateness of solutions. • Coordinate implementation of new hospice groups, ensuring smooth onboarding and education. • Work with internal teams (clinical, billing, operations) to support accurate claims processing and service delivery. • Address and resolve client inquiries, escalations, and service concerns promptly. • Review hospice utilization data and medication spend to identify trends and opportunities. • Prepare and present quarterly business reviews with actionable recommendations.

🎯 Requirements

• Bachelor’s degree in healthcare, business, or a related field (or equivalent experience) • Minimum of 3 years of account management experience • Proficiency in Google Workspace and/or Microsoft Office Suite • Strong presentation skills, including the ability to create and deliver content in both virtual and in-person settings • Exceptional communication, active listening, problem-solving, and relationship-building abilities • Demonstrated project management expertise • Ability to work independently and manage tasks with minimal supervision • Collaborative mindset with the ability to thrive both individually and as part of a team • Ability to travel up to 50% of the time

🏖️ Benefits

• dental, vision, and multiple group medical plans to choose from • 401(k) retirement savings plan • group life insurance • accidental death and dismemberment (AD&D) insurance • flexible spending account (FSA) and health savings account (HSA) • commuter benefits • employer-paid short-term (STD) and long-term disability (LTD) insurance • additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program) • flexible vacation time • accrued paid sick time • 10 paid holidays, (2 floating holidays for full time non-exempt employees) • eight weeks of paid parental leave for eligible employees • additional paid weeks for the birthing parent • 4 weeks paid caregiver leave • a Lifestyle Spending Account allowance each month