Insurance Specialist – Personal Lines Advice & Placement

Job not on LinkedIn

🔥 16 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

🗣️🇩🇪 German Required

Where this job comes from

Posted on FYNGO GmbH's careers page, not through a job board

First seen by Remote Rocketship 16 minutes ago

Logo of FYNGO GmbH

FYNGO GmbH

2 - 10 employees

Founded 2017

🛡️ Insurance

👥 B2C

Insurance • B2C

FYNGO GmbH is a German company (GmbH) that, based on the provided website/CSS snippets, appears to operate a consumer-facing digital insurance / insurtech platform. The site references elements such as “schaden” (German for damage/claim), a “Wissen‑Hub” (knowledge hub), “safe” modules, CTAs and mobile/desktop UI patterns, indicating an online product for policyholders to access information, report claims, and interact with insurance-related services. The styling and copy are consumer-oriented (language toggles, responsive design, emphasis on brand, and a fox in the logo), so it appears aimed at end users rather than solely enterprise customers.

📋 Description

• Advise private customers independently, professionally, and with sufficient time for meaningful conversations • Advise on and place property and casualty, health, and life insurance by phone and video • Assess needs, explain recommendations, and support applications, including disability insurance and private health insurance • Conduct annual reviews with existing customers • Carry out protection reviews following life events such as moving, buying a home, or changing jobs • Conduct onboarding calls with new customers • Proactively approach customers with identifiable gaps in their insurance coverage • Document advice and records in accordance with Sections 61 and 62 of the German Insurance Contract Act (VVG), using templates and AI support • Optionally take on commercial property and casualty insurance, occupational pension schemes (bAV), or company health insurance (bKV) as dedicated modules at a later stage • Work closely with management • Work around structured occasions such as annual reviews, policy expirations, and life events • Claims handling and day-to-day ticket operations are not part of this role

🎯 Requirements

• Completed training in insurance, for example as an insurance and finance clerk or an insurance specialist certified by the Chamber of Industry and Commerce (IHK) • Hands-on experience advising and placing insurance for private customers • Confident in at least two of the three personal lines: property and casualty, health, and life • Willingness to regularly take appointments in the late afternoon and early evening • Meticulous approach to disclosure obligations, documentation, and customer preferences • Knowledge of advisory and documentation obligations under the VVG and IDD • Knowledge of the continuing education requirement under Section 34d of the German Trade Regulation Act (GewO) • Enjoy speaking with customers by phone and video • Structured and self-directed working style • Willingness to use digital tools and AI as support • Excellent German language skills, both written and spoken • Claims management or back-office experience alone is not sufficient; hands-on experience advising private customers is required • Preferred but not required: experience with commercial customers, occupational pension schemes (bAV), or company health insurance (bKV) • Preferred but not required: experience with broker management systems, VEMA, and insurance comparison tools • Preferred but not required: advanced qualification as a specialist in insurance and finance

🏖️ Benefits

• Permanent employment contract • 32 days of annual leave • Company pension plan with a 30% employer contribution to your salary-conversion contributions • €50 tax-free monthly benefit after the probationary period • Employee rates for your own insurance policies • 100% remote work within Germany • Trust-based working hours with a customer focus: you plan your own week • Full-time or part-time work from 20 hours per week • Structured onboarding: week by week, with a weekly case review and practice tests • Professional development: we cover the 15 hours per year required under Section 34d of the GewO, including the time spent • Variable compensation and company bonus starting in month 7 • Base salary increases with each newly approved line of business

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