Senior Site Reliability Engineer – Remote within EMEA

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🔥 0 minutes ago

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Logo of FYUL

FYUL

1001 - 5000 employees

🛍️ eCommerce

🏭 Manufacturing

🤝 B2B

eCommerce • Manufacturing • B2B

FYUL is the combined company formed from the merger of Printful and Printify. It operates as an on-demand merchandise engine and technology platform that enables independent creators and large brands to design, produce, and sell custom merchandise worldwide. FYUL provides on-demand manufacturing and end-to-end merchandise solutions (through its house of brands including Snow Commerce), powering eCommerce merchandise fulfillment and brand merchandise experiences for businesses of all sizes.

📋 Description

• Architect and manage highly available, secure, and scalable infrastructure across multiple AWS accounts and environments using infrastructure as code • Design and operate Amazon EKS clusters, including networking policies, persistent storage, and scaling strategies • Own and evolve cloud networking, Kubernetes, databases, and messaging systems • Drive large-scale automation projects and establish Terraform/Terragrunt and GitOps (ArgoCD) standards • Lead automation adoption to reduce manual operational work and maintain consistent, repeatable environments • Solve complex, cross-service infrastructure problems • Improve reliability and observability using Grafana, Prometheus, Loki, Tempo, and Mimir • Participate in on-call rotation and lead production incident response • Write runbooks, ADRs, and postmortems • Lead team security efforts involving IAM, encryption, and secure logging • Audit infrastructure spend and drive cost optimization through rightsizing, autoscaling, and FinOps practices • Mentor mid-level and less senior SREs, provide feedback, and support onboarding • Partner with product engineering squads and represent Platform Infrastructure in cross-team initiatives • Propose designs, review engineering work, and guide build-vs-buy and cost/reliability trade-offs

🎯 Requirements

• Solid Linux systems administration background and comfort scripting in Python • Strong AWS knowledge: EKS, IAM, VPC networking, RDS, S3, SQS, and Well-Architected Framework • Experience with multi-account AWS environments is a strong plus • Production-scale Kubernetes/EKS operations and troubleshooting • Helm chart development, CNI networking, Cilium, pod networking/IPAM, and container security • Proficiency with Terraform and ideally Terragrunt • GitOps experience with ArgoCD • Production-scale experience with Postgres, MySQL and/or MongoDB, including Aurora • CI/CD experience with Jenkins and/or GitHub Actions • Familiarity with blue-green and canary deployment strategies • Experience maintaining the Grafana observability stack: Grafana, Prometheus, Loki, Tempo, and Mimir • Practical incident management experience, including on-call rotations, structured incident response, runbooks, and postmortems • Working knowledge of 12-Factor App principles and cost optimization/FinOps • Methodical, data-driven troubleshooting approach • Strong written communication • Ability to drive initiatives with ambiguous ownership and take accountability for outcomes • Track record of mentoring less senior engineers and giving direct, constructive feedback • Several years of hands-on production infrastructure/SRE experience at a senior individual-contributor level • Nice to have: GCP, Kafka/AWS MSK, regulated or compliance-sensitive environments, and platform/DevEx roadmap experience

🏖️ Benefits

• A global, inclusive team • Opportunity to work remotely or in a modern and welcoming office in Riga • Flexible working hours (start your day as late as 11 AM) • Private health insurance • 2 extra paid days off to focus on mental or physical well-being • 1 extra paid day off to celebrate a Birthday or any other celebration of your choice • Internal and external learning opportunities • Access to mentorship, internal meetups, and hackathons, both on-site and online • Free and healthy lunch if you work from the Rīga office • Design and order your own merch using our platforms with an employee discount • Team-building events and parties

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