Answering Service Agent, Bilingual

September 19

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Gabtech Global, LLC

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B2B • Recruitment • SaaS

Gabtech Global, LLC is a global staffing company that provides remote professionals from the Philippines to help businesses grow operationally and cost-efficiently. Established in 2017, it provides a range of services including talent sourcing, customer service, accounting, virtual assistants, and more, all tailored to meet client needs. With a commitment to seamless transitions, low risk, and full control retention for clients, Gabtech Global aims to be a one-stop-shop staffing partner for startups and established businesses alike.

51 - 200 employees

Founded 2017

🤝 B2B

🎯 Recruiter

☁️ SaaS

📋 Description

• Answer phone calls, emails or text on the client's behalf • Handle on average ~100 calls per shift (queue shared with 2 other people) • Follow client specific requirements, industry standards, and any special instructions • Report all call details on the daily Google sheet call report • Use client tools to make adjustments to schedule as needed • Edit end-of-shift call report daily

🎯 Requirements

• Fluent in Spanish and English • Ready to take calls for an 8 hour shift • Attention to detail • Good communication skills • Open to feedback and coaching • Flexible with any schedule (rotation schedule to cover 24 hours) • Can start anytime

🏖️ Benefits

• Remote / Work from home • 2 days off per week (either weekdays or weekends) • 1 day training • Flexible/rotating schedule to cover 24 hours • Slightly negotiable rate