Operations Specialist – Fixed Term Contract

🔥 18 hours ago

🌐 Slovenia, Lithuania, +2 more countries – Remote

🇸🇮 Slovenia – Remote 🇱🇹 Lithuania – Remote 🇵🇱 Poland – Remote 🇷🇴 Romania – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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G Adventures

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1990

✈️ Travel

💰 Private Equity Round on 2021-02

Travel

G Adventures is a leader in small group adventure travel, offering a variety of tours and travel experiences across multiple continents including North America, South America, Europe, Africa, Asia, Oceania, and Antarctica. Established over 30 years ago, the company is dedicated to providing sustainable and responsible travel options that benefit local communities. They offer various travel styles such as solo adventures, family trips, and themed journeys like the National Geographic and Jane Goodall Collections. G Adventures focuses on delivering flexible itineraries, using locally based guides, and ensuring a positive impact through initiatives like Planeterra and G for Good.

📋 Description

• Maintain brand integrity by aligning all communications and operations with brand standards • Build and maintain strong relationships with suppliers to facilitate smooth operations • Monitor shared email inboxes, proactively addressing actions and resolving issues promptly • Manage block allocations by vendor and trip code to optimize capacity and availability • Coordinate with the regional operations team to manage last-minute changes and emergencies, keeping tour staff and suppliers informed • Oversee all ENH requests from start to finish, working with the Groups department, Reservations team, Buying team and tour staff management team • Participate in the emergency phone support rotation • Oversee local office needs/maintenance on a monthly rotational basis, when assigned • Assist in preparing regular supplier performance and financial metrics for management review • Manage operational accounting processes, including timely validation and processing of supplier invoices, ensuring adherence to budgets • Investigate and resolve discrepancies in invoices related to on-tour and overhead budgets • Collaborate with Finance and Operations teams to maintain audit trails and compliance with business requirements • Develop, train, and sustain effective working relationships with suppliers • Support Global Sales and Brand teams by providing logistical and informational assistance related to traveler arrivals • Participate in product reviews and contribute to the development of new products • Collaborate with the Customer Solutions team to address on-tour and post-tour issues • Coordinate logistical changes to tours in consultation with the Regional Operations Manager, ensuring tour staff and providers are updated

🎯 Requirements

• Minimum of 3 years of experience in the tourism or travel industry • Familiarity with the regional geography and a strong understanding of domestic travel logistics • Strong organizational and time-management skills, with the ability to plan, prioritize, and manage multiple priorities efficiently • Collaborative team player with excellent communication skills, able to work effectively across cross-functional teams • Positive, proactive approach to problem-solving • Proficient in using Google Suite (Docs, Sheets, Slides, Gmail, etc.) for communication, documentation, and data management • Comfortable working with booking platforms, shared inboxes, and internal reservation or supplier systems • Attentive to detail, actively listens, and remains calm and effective under pressure • Flexible and adaptable, with the ability to work shifts including weekends to meet business needs

🏖️ Benefits

• Competitive Total Rewards Package, including exclusive travel perks! • Additional days off, including on your birthday! • Vacation time for you to recharge • Enhanced Parental Leave • Meaningful Employee Recognition Program • Learning and Growth Opportunities • Employee Resource Groups