Manager, Business Analytics

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October 27

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Gaggle

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Education • Security • Wellness

Gaggle is a company that provides safety and well-being solutions for K-12 school districts, utilizing technology to manage student safety on school-provided devices. Their services include safety management, web filtering, therapy, after-hours support, safety tipline, and crisis line functions, aiming to prevent tragedies through real-time content analysis and alerts. Gaggle is committed to promoting mental health by offering accessible teletherapy sessions and encouraging good digital citizenship in educational environments. Their mission is to proactively identify and support struggling students, ensuring their safety and well-being.

51 - 200 employees

Founded 1999

📚 Education

🔐 Security

🧘 Wellness

📋 Description

• Prioritize and translate business questions into well-scoped analytics projects and repeatable reporting • Identify opportunities for process improvements, cost savings, scalability, and better customer outcomes; track realized value • Review and approve queries, dashboards, and documentation; uphold data quality and consistency across Tableau/Salesforce/HubSpot/GA/Redshift • Build narratives that drive decisions—turn analysis into recommendations with measurable impact • Support Sales, Marketing, Customer Experience and Ops/Innovation teams with ready-made statements and stories that are backed by data trends identified by the BA team • Partner with Data/IT on source-of-truth tables and performance (e.g., Redshift models, permissions) • Maintain and improve documentation for dashboards/reports and datasets • Improve internal training and accessibility so power users can self-serve safely

🎯 Requirements

• A minimum of 1 year in a customer facing position (e.g. sales, customer service, etc.) • A minimum of 3 years direct management experience, including experience leading analysts or projects in a cross-functional setting • A minimum of 5 years dedicated to analytics or business intelligence • Advanced SQL and strong BI experience • Comfortable with Tableau, Salesforce, HubSpot, Google Analytics, Amazon Redshift • Proven record building operational reporting (staffing, budgeting/expense, pipeline/revenue, marketing performance) that drives decisions • Excellent scoping, prioritization, and project management; calm under rapid change • Strong communicator: converts analysis into concise stories and recommendations • Experience working independently/remotely with distributed stakeholders • SW development or systems engineering experience is a nice to have • Light scripting (Python or R) for data prep/automation; familiarity with dbt or similar modeling is a nice to have • Worked in K-12/EdTech contexts is a nice to have

🏖️ Benefits

• PPO and HDHP health insurance plans through BCBS of Illinois; coverage includes treatment for fertility (including IVF) as well as offering virtual visits and mental health resources • Dental insurance (including orthodontia) through Guardian • Vision insurance through BCBS/EyeMed • HSA, FSA, LPFSA, and DCFSA available, with a $500 annual company contribution • 401(k) plan with immediate vesting and a 4% company contribution with each paycheck • Employee Assistance Program through Paychex and Guardian (includes financial and legal assistance) • Flexible PTO • Generous, 100% to 70% paid leave plans, up to 90 days • Pet Insurance • Discount Program • Fun perks such as team recognition programs, holiday gifts and bonuses, company retreats, raffles, and fantasy football leagues