
1001 - 5000 employees
☁️ SaaS
🤝 B2B
🏢 Enterprise
💰 $52M Series E - Gainsight on 2017-05
SaaS • B2B • Enterprise
Gainsight is a SaaS company that provides a unified Customer Success platform and related products to help businesses retain, expand, and drive product adoption with their customers. Its offerings include Gainsight CS (customer success), Product Experience (in-app engagements and analytics), Customer Communities, Skilljar (customer education), and AI-powered agents and services (Staircase AI, Agent Studio, Gainsight MCP) that surface insights and automate customer success workflows. Gainsight positions itself as an enterprise-focused, AI-native solution for post-sales teams, emphasizing retention-as-a-service, integrated customer data, and scalability for CSMs and product teams.
🔥 3 hours ago
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1001 - 5000 employees
☁️ SaaS
🤝 B2B
🏢 Enterprise
💰 $52M Series E - Gainsight on 2017-05
SaaS • B2B • Enterprise
Gainsight is a SaaS company that provides a unified Customer Success platform and related products to help businesses retain, expand, and drive product adoption with their customers. Its offerings include Gainsight CS (customer success), Product Experience (in-app engagements and analytics), Customer Communities, Skilljar (customer education), and AI-powered agents and services (Staircase AI, Agent Studio, Gainsight MCP) that surface insights and automate customer success workflows. Gainsight positions itself as an enterprise-focused, AI-native solution for post-sales teams, emphasizing retention-as-a-service, integrated customer data, and scalability for CSMs and product teams.
• Support Company-Wide Planning & Forecasting. Play a critical role in Gainsight's annual operating plan (AOP), long-range plan (LRP), and quarterly re-forecast cycles. You'll partner cross-functionally with department heads to set targets, pressure-test assumptions, and ensure financial plans are grounded in business reality. • Own revenue and cash flow forecasting end-to-end, continuously refining models to improve accuracy and timeliness. • Own the 5-Year Strategic Plan. Serve as the primary steward of Gainsight's long-range financial model. This includes translating qualitative strategic initiatives into quantitative financial outcomes, stress-testing scenarios, and presenting a compelling narrative to senior leadership, the board. • Deliver Executive & Board-Level Reporting. Prepare and present monthly and quarterly financial performance packages for the executive team and Board of Directors. You'll go beyond the numbers — identifying key variances from plan, explaining the "why" behind trends, and recommending corrective actions where needed. • Support Investor Relations & M&A. Assist in preparing Board decks, Vista Equity Partners reporting, and industry benchmarking analyses. When M&A opportunities arise, you'll contribute to financial due diligence, target modeling, and integration planning, bringing rigor and speed to high-stakes decisions. • Integrate AI Into the Finance Function. Champion the use of AI tools and automation to improve the speed, accuracy, and scalability of FP&A processes. Whether it's leveraging Gainsight's own AI capabilities or external tools, you'll help modernize how Finance operates and delivers insights.
• 8+ years of progressive FP&A or strategic finance experience in high-growth or dynamic environments; investment banking or experience at a private equity owned software company a plus. • Demonstrated command of full-statement financials, including balance sheet and cash flow dynamics, alongside deep familiarity with SaaS-specific metrics such as ARR, NRR, and gross retention. • Advanced financial modeling, analytical, and problem-solving skills with the ability to independently see issues through to resolution. • Self-driven and detail-oriented with an extreme ownership mentality. • Best-in-class attention to detail and unwavering commitment to accuracy. • Strong enthusiasm and/or experience with artificial intelligence and integrating into finance functions. • Bachelor’s Degree in Finance or related discipline.
• The starting base salary range for this role is $140,000-$180,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. • In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight’s equity program. • We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. • Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. • You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.
Apply Now🔥 4 hours ago
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