Gainsight
SaaS âą B2B âą Artificial Intelligence
Gainsight is a leader in the field of Customer Success Platforms, recognized in the 2024 GartnerÂź Magic Quadrant. It offers a comprehensive suite of products designed to enhance customer engagement, drive retention, and expand business growth. Gainsight's platform provides real-time, AI-powered insights across customer interactions, enables digital-led strategies for customer success, and enhances user adoption through in-app engagements and product analytics. The company aims to consolidate customer data, align business teams, and create efficient customer communities. With a focus on scaling customer journeys using AI while maintaining human elements, Gainsight serves a wide range of industries through its customer success management solutions.
Customer Success Manager - English Speaking
Job not on LinkedIn
April 2
Gainsight
SaaS âą B2B âą Artificial Intelligence
Gainsight is a leader in the field of Customer Success Platforms, recognized in the 2024 GartnerÂź Magic Quadrant. It offers a comprehensive suite of products designed to enhance customer engagement, drive retention, and expand business growth. Gainsight's platform provides real-time, AI-powered insights across customer interactions, enables digital-led strategies for customer success, and enhances user adoption through in-app engagements and product analytics. The company aims to consolidate customer data, align business teams, and create efficient customer communities. With a focus on scaling customer journeys using AI while maintaining human elements, Gainsight serves a wide range of industries through its customer success management solutions.
đ Description
âą Manage client engagements and drive value âą Consult with Gainsight customers for onboarding and integration âą Collaborate with cross-functional teams âą Proactively manage customer outcomes and risks âą Produce internal documentation and best practices
đŻ Requirements
âą Advanced or fluent in English Language âą BA/BS Degree or licenciatura âą 3+ years of recent technical experience in B2B SaaS âą 4+ years of experience in Professional Services/Consulting/Customer Success âą Passion for customer success & excellence
đïž Benefits
âą Joyful work environment âą Diversity and inclusivity âą Support for growth and career development âą Collaboration with a global team âą Passion for innovation
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March 20
đČđœ Mexico â Remote
đ° $2.4M Series A on 2020-02
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Success