Senior Contracts Manager

🔥 3 hours ago

🐊 Florida, Rhode Island, +3 more states – Remote

🐊 Florida – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $125k - $135k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Gainsight

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Gainsight is a leader in the field of Customer Success Platforms, recognized in the 2024 Gartner® Magic Quadrant. It offers a comprehensive suite of products designed to enhance customer engagement, drive retention, and expand business growth. Gainsight's platform provides real-time, AI-powered insights across customer interactions, enables digital-led strategies for customer success, and enhances user adoption through in-app engagements and product analytics. The company aims to consolidate customer data, align business teams, and create efficient customer communities. With a focus on scaling customer journeys using AI while maintaining human elements, Gainsight serves a wide range of industries through its customer success management solutions.

📋 Description

• Own end-to-end contract lifecycle management for a broad portfolio of commercial agreements • Draft, review, redline, and negotiate contract terms directly with customers and vendors • Serve as the primary point of contact and subject matter expert for contract-related inquiries from Sales, Finance, and Customer Success teams • Develop, maintain, and continuously improve contract templates, clause libraries, fallback positions, and contracting playbooks • Identify process gaps and lead initiatives to improve contracting workflows, reduce cycle times, and scale the contracts function

🎯 Requirements

• 7+ years of relevant experience in contracts management or a related role • Bachelor's degree in a related field (or equivalent combination of education and experience) • Demonstrated expertise negotiating and drafting a broad range of commercial agreements, including SaaS subscription agreements, NDAs, vendor agreements, and amendments • Strong working knowledge of SaaS-specific contract concepts, including subscription models, SLAs, data processing agreements (DPAs), and indemnification and limitation of liability clauses • Extensive experience using a contract lifecycle management (CLM) platform • Proven ability to manage a high-volume contract workload independently, with strong prioritization skills, problem-solving abilities and attention to detail • Excellent communication skills with both cross-functional internal stakeholders and customers, with the ability to translate complex contractual language into clear, business-friendly guidance • Excellent formal drafting skills

🏖️ Benefits

• Fully covered medical premiums (employee-only) • Flexible PTO • 401(k) plan • Dental and vision coverage • Remote work options • $10,000 lifetime fertility stipend • Access to coworking spaces around the globe • Dedicated Recharge Holidays - one long weekend each quarter to relax and reset