Business Operations Lead

🕒 March 9

🇺🇸 United States – Remote

💵 79.2k - 113.2k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Works in conjunction with the business development team in representing the company's outsourcing capabilities to potential clients. • Accompany sales team to client sites, gathers data, provides input and assists in client evaluation. • Structures moderately complex sourcing propositions across processes, applications and infrastructure in conjunction with business strategy. • Provides input into pricing of proposition. • Provides complex analysis and documentation of client requirements to provide appropriate data to project development and implementation team for client(s). • Creates complex client-specific process flow charts and templates, manuals, handbooks and other outsourcing documentation. • Identifies metrics to assess outsourcing effectiveness. • Summarizes results and prepares reports for management. • Identifies additional product/services opportunities in client organization and follows up with client and/or business development team. • Evaluates current internal processes and maintains currency with industry trends and forecasts. • Recommends and implements approved modifications and/or new processes to maintain competitiveness in the industry. • Provides leadership and work guidance to less experienced personnel.

🎯 Requirements

• Five (5) years of experience in management consulting and/or business analytics responsibilities on projects of similar scope and complexity. • Bachelor’s degree or higher in health care, business administration, or information technology related field; or four (4) additional years of experience in a similar industry, in addition to the five (5) years of required experience, may be substituted for the bachelor’s degree. • Prior experience in human services environments is required. • Demonstrated knowledge of the Contractor’s solution, including having implemented and managed the solution in at least one (1) environment of similar or greater complexity. • Prior experience in change management. • Excellent communication skills, including strong written communication skills.

🏖️ Benefits

• generous, flexible vacation policy • 401(k) employer match • comprehensive health benefits • educational assistance • leadership and technical development academies