Gainwell Technologies
Healthcare Insurance • Human Services • Healthcare
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
Help Desk Representative – Healthcare
Job not on LinkedIn
September 22
🧀 Wisconsin – Remote
💵 $29.1k - $41.6k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Gainwell Technologies
Healthcare Insurance • Human Services • Healthcare
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
📋 Description
• Provide consultancy utilizing knowledge and expertise on insurance and healthcare • Develop and implement general insurance and health policies • Investigate and adjudicate claim characteristics that do not match policy provisions • Respond to provider appeals and resolve problems/issues • Provide directions for utilization review
🎯 Requirements
• 2–4 years of related work experience, including office administration • Strong organizational, time management, and self-motivation skills • Ability to follow written policies, procedures, and guidelines • Intermediate knowledge of operating systems • Excellent communication and customer service skills
🏖️ Benefits
• Most benefits start on first day of employment • Flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies
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