Program Manager – Pharmacy Benefits

🔥 5 minutes ago

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Gainwell Technologies

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Manage delivery of end-to-end product solution across multiple delivery areas. • Oversee planning, execution, risk management, stakeholder alignment, and delivery across multiple areas. • Serve as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle. • Partner with Implementation Practice team to map the solution scope and ‘required by’ dates, leads all delivery teams to build an integrated plan. • Track gaps in solutions, push for ownership and resolution plan. • Report daily and weekly status to leadership, escalate any blockers. • Facilitate working sessions to remove obstacles. • Identify opportunities for process improvements. • Coordinate cross‑functional teams (engineering, product, operations) to implement lessons learned and product improvements. • Troubleshoot and provide resolutions during deployments or operational rollouts. • Drive continuous improvement in support processes. • Support pre-sales analysis of deals and cost estimation across delivery areas.

🎯 Requirements

• 6+ years of Healthcare Experience (Medicaid, Medicare, Pharmacy, etc.) • 5+ years of experience in Program Management of large software implementations • Strong communication skills with the ability to work across multiple VPs/delivery areas • Background in product lifecycle management and technical support, strong project management skills (planning, execution, stakeholder management) • Ability to interpret technical concepts, understanding of solution architecture • Experience in product support and Medicaid and Pharmacy operations, familiarity with regulatory CMS requirements.

🏖️ Benefits

• generous, flexible vacation policy • educational assistance • comprehensive health benefits • 401(k) employer match • leadership and technical development academies

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