Provider Enrollment Agent

🔥 13 hours ago

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Gainwell Technologies

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Process cases submitted by providers for enrollment into the program • Review and process requests submitted by providers to update their information • Communicate with providers through email and internal software systems, with occasional phone communication as needed • Collaborate closely with team members to move provider requests through various stages of processing and quality assurance reviews • Deliver exceptional customer service internally, to providers, and to clients

🎯 Requirements

• Customer service experience is preferred, but not required • A background in credentialing is considered a plus, but is not required • Experience working with provider offices or healthcare institutions is highly desirable, but not required • Kindness, empathy, collaboration, and teamwork are essential to our culture and the work we do

🏖️ Benefits

• generous, flexible vacation policy • 401(k) employer match • comprehensive health benefits • educational assistance • variety of leadership and technical development academies

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