Gainwell Technologies
10,000+ employees
⚕️ Healthcare Insurance
💰 Grant on 2023-06
Healthcare Insurance • Human Services • Healthcare
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
Provider Enrollment Clerk
🕒 July 10
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Gainwell Technologies
10,000+ employees
⚕️ Healthcare Insurance
💰 Grant on 2023-06
Healthcare Insurance • Human Services • Healthcare
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
📋 Description
• Handle phone calls and e-mails from KMAP providers related to provider enrollment topics • Manage multiple tasks and be able to function with strict timelines with minimal supervision • Adhere to strict time frames for processing applications and monitoring outstanding tasks • Responsible for recognizing issues reported by callers that need to be escalated and completing the escalation process • Follow up with providers on outstanding issues within contractual guidelines • Provide excellent customer service with professional verbal and written abilities while meeting documented quality standards
🎯 Requirements
• Reliable and a high level of attention to detail • Superior communication skills, both written and verbal • Understand internal processes and tools • Problem-solving skills • Will work independently and with a team
🏖️ Benefits
• Generous, flexible vacation policy • Educational assistance • Comprehensive health benefits • 401(k) employer match • Career development opportunities
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