Senior Quality Assurance – Lead

🕒 June 25

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Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• support quality evaluations across all channels • analyze evidence to assess quality and identify root causes • provide hands-on support for DDIs, GTGs, and projects • serve as peer coach and mentor to QA and Operations team members • collect, analyze, and trend quality and defect metrics

🎯 Requirements

• 4+ years Quality Assurance subject matter experience • Bachelor's degree or equivalent experience • deep healthcare operations expertise, preferably in Medicaid / Medicare • strong written and verbal communication skills • proficiency in Microsoft Office suite and applications like Verint and CXOne

🏖️ Benefits

• generous, flexible vacation policy • a 401(k) employer match • comprehensive health benefits • educational assistance • leadership and technical development academies

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