Gainwell Technologies
10,000+ employees
⚕️ Healthcare Insurance
💰 Grant on 2023-06
Healthcare Insurance • Human Services • Healthcare
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
Senior Quality Assurance Professional
🕒 May 19
🤠 Texas – Remote
💵 $63k - $90k / year
⏰ Full Time
🟠 Senior
🔧 QA Engineer (Quality Assurance)
🦅 H1B Visa Sponsor
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Gainwell Technologies
10,000+ employees
⚕️ Healthcare Insurance
💰 Grant on 2023-06
Healthcare Insurance • Human Services • Healthcare
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
📋 Description
• Serve as a Quality Assurance (QA) subject matter expert for the Customer Experience (CX) organization • Perform quality evaluations across all channels, including audits and assessments • Analyze objective and subjective evidence to assess quality and identify root causes • Provide hands-on support for DDIs, GTGs, and projects as assigned • Partner with leaders to maintain and enhance DLPs and SOPs • Collect, analyze, and trend quality and defect metrics
🎯 Requirements
• 4+ years Quality Assurance subject matter experiences • Bachelor's degree or equivalent experience • Deep healthcare operations expertise, preferably in a Supervisory role • Strong written and verbal communication skills • Excellent organizational and time management skills • Proficient with Microsoft Office suite and hardware and software applications
🏖️ Benefits
• Flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies
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