Senior Technical Writer

🕒 March 20

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Gainwell Technologies

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures, and specifications to provide clients with information regarding technical areas in a less technical way. • Assists in establishing style guidelines and standards for texts and illustrations to meet business needs. • Interviews programmers, engineers, developers, and other technical personnel. • Reads previous documentation and design notes and uses computer-based training or company technical products to gather and research technical information for use in more complex documentation. • Writes, organizes, enters and compiles more complex online help files to support end users. • Creates, compiles, and delivers more complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc. • Assists in creating project plan, etc. for completing documentation. • Provides leadership and work guidance to less experienced personnel. • Might serve as a Lead on their assigned account(s)

🎯 Requirements

• 7 or more years’ experience • College Graduate or equivalent experience • Experience working with desktop publishing, word processing, and on-line documentation software • Experience working with industry writing style such as grammar, sentence form, and structure • Experience working with company software products • Strong communication skills • Personal computer and business solutions software skills • Great proofreading and editing skills • Ability to convert technical knowledge into easily understood terms • Ability to work independently and as part of a team

🏖️ Benefits

• generous, flexible vacation policy • educational assistance • comprehensive health benefits • 401(k) employer match • leadership and technical development academies

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