Technical Writer

🕒 September 8

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Create, edit, and manage guides, technical manuals, release notes, online help, and other documentation for healthcare products • Ensure documentation is clear and concise • Update documentation to reflect new product features, enhancements, and changes • Collaborate with cross-functional teams • Use MadCap Flare to create and manage documentation projects • Ensure consistent use of styles, templates, and formatting • Implement and manage documentation version-control processes • Track changes and maintain documentation history for reference and audit purposes • Review and edit documentation for accuracy, completeness, and compliance with company standards • Conduct usability testing to ensure documentation meets user needs • Stay current with technical-writing and healthcare industry trends and best practices • Propose and implement improvements to documentation processes and tools • Document healthcare products without accessing PHI, PII, or secured/confidential client data

🎯 Requirements

• Bachelor's degree in management, computer science, information systems, or related field preferred • Ability to work independently across multiple projects and meet deadlines • Ability to rapidly grasp and apply complex business and technical concepts • Entrepreneurial approach and ability to work with minimal supervision • Sound understanding of the software development and software test lifecycle • Sound understanding of Agile methodology • Ability to communicate with a diverse group of people • Good technical design skills • Good communication skills for communicating with customers, support personnel, and management • Good analytical and problem-solving skills • Good organizational skills to balance and prioritize work • Ability to handle multiple tasks simultaneously and switch between tasks quickly • Ability to work independently and as part of a team

🏖️ Benefits

• Remote working • Work life balance