Technical Writer

đŸ”„ 38 minutes ago

🇼🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

Where this job comes from

Posted on Gainwell Technologies's careers page, not through a job board

First seen by Remote Rocketship 38 minutes ago

Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

đŸ’Œ Consulting

📩 Logistics

⚕ Healthcare Insurance

💰 Grant on 2023-06

Consulting ‱ Logistics ‱ Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

‱ Create, edit, and manage guides, technical manuals, release notes, online help, and other documentation for healthcare products ‱ Ensure documentation is clear and concise ‱ Update documentation for new features, enhancements, and product changes ‱ Collaborate with cross-functional teams ‱ Use MadCap Flare to create and manage documentation projects ‱ Ensure consistent styles, templates, and formatting across documentation ‱ Implement and manage documentation version control processes ‱ Track changes and maintain documentation history for reference and audit purposes ‱ Review and edit documentation for accuracy, completeness, and compliance with company standards ‱ Conduct usability testing to ensure documentation meets user needs ‱ Stay updated with technical writing and healthcare industry trends and best practices ‱ Propose and implement improvements to documentation processes and tools

🎯 Requirements

‱ Bachelor's degree in management, computer science, information systems, or related field preferred ‱ Ability to work independently across multiple projects and meet deadlines ‱ Ability to rapidly grasp and apply complex business and technical concepts ‱ Entrepreneurial approach and ability to work with minimal supervision ‱ Sound understanding of the software development and software test lifecycle ‱ Sound understanding of Agile methodology ‱ Ability to communicate with a diverse group of people ‱ Good technical design skills ‱ Good communication skills with customers, support personnel, and management ‱ Good analytical and problem-solving skills ‱ Good organization skills to balance and prioritize work ‱ Ability to handle multiple tasks simultaneously and switch between tasks quickly ‱ Ability to work independently and as part of a team

đŸ–ïž Benefits

‱ Remote work arrangement ‱ Shift timing from 2 to 11 PM

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