Financial Counselor

🕒 May 21

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟢 Junior

🛋️ Counselor

🚫👨‍🎓 No degree required

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Gastro Care Partners

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Management Services • Pharmaceuticals

Gastro Care Partners is a management services organization (MSO) focused on empowering gastroenterology practices by providing essential administrative support. Their mission is to alleviate burdens such as recruitment and operational challenges, allowing physicians to concentrate on delivering high-quality patient care. By forming strategic partnerships with like-minded practices, Gastro Care Partners enhances clinical excellence and operational efficiency, ultimately aiming to improve healthcare outcomes for patients across the nation.

📋 Description

• Answer incoming phone calls, emails, and messages in a courteous and professional manner. • Deliver accurate cost estimates to patients prior to scheduled appointments. • Assist patients with payment arrangements and financial assistance applications. • Educate patients on available financial assistance options and clearly explain the financial impact of each. • Serve as a liaison between patients and the practice to ensure charges are applied correctly, transactions are properly recorded, and account discrepancies are resolved in a timely manner. • Generate daily insurance verification reports and confirm patient eligibility. • Utilize eligibility systems, payer websites, and phone communication to verify insurance benefits and coverage details. • Accurately enter and maintain patient insurance information in appropriate systems. • Document all interactions and updates in the appropriate electronic systems (EHR/EMR). • Participate in special projects and perform additional duties as assigned.

🎯 Requirements

• High school diploma or GED required. • 1+ years of healthcare customer service preferred. • Familiarity with EHR systems and billing platforms (e.g., Epic, ModMed) preferred. • Strong verbal and written communication skills. • Ability to handle sensitive conversations with empathy and professionalism. • Basic math and computer skills.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements