
51 - 200 employees
Founded 2011
📦 Logistics
📣 Marketing
💼 Consulting
Logistics • Marketing • Consulting
Gaudium is a technology company that specializes in providing an excellent mobility and delivery platform. Their main product, Machine, is a leading whitelabel B2B solution for passenger transport and delivery services. Gaudium positively impacts people's lives by facilitating over 120 million rides and deliveries annually, generating substantial revenue for its clients.
🔥 12 hours ago
🗣️🇧🇷🇵🇹 Portuguese Required
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51 - 200 employees
Founded 2011
📦 Logistics
📣 Marketing
💼 Consulting
Logistics • Marketing • Consulting
Gaudium is a technology company that specializes in providing an excellent mobility and delivery platform. Their main product, Machine, is a leading whitelabel B2B solution for passenger transport and delivery services. Gaudium positively impacts people's lives by facilitating over 120 million rides and deliveries annually, generating substantial revenue for its clients.
• Conduct customer research to understand pain points, objections, needs, and perceived value • Consolidate insights from Product, Sales, Support, and Customer Success regarding product usage and adoption • Map and analyze recurring questions, sales objections, reasons for churn, and low adoption of features • Identify customers eligible for new features, plans, packages, or expansion opportunities • Support pricing, packaging, and monetization studies • Monitor adoption and usage metrics for strategic features, translating them into recommendations for Product and Growth • Track competitor activity and generate competitive intelligence • Turn insights into practical recommendations for Product, Growth, Sales, and Customer Success • Create reports and supporting materials to inform decision-making • Contribute to evolving the value proposition for the company’s products, modules, and plans
• Experience in customer research, product marketing, growth, or related fields • Ability to turn qualitative information into practical recommendations and actionable diagnoses • Experience conducting research and customer interviews, analyzing feedback, or identifying opportunities • Familiarity with SaaS metrics, including adoption, retention, churn, and expansion • Strong written and verbal communication skills, with the ability to simplify complex ideas • Ability to work cross-functionally with Product, Marketing, Sales, Support, and Customer Success • Analytical, investigative, organized, and impact-oriented mindset • Interest in technology, digital products, and using AI to improve productivity • Preferred: experience at SaaS, technology, mobility, delivery, marketplace, or B2B product companies • Preferred: familiarity with BI tools and dashboards • Preferred: experience with AI tools for research, analysis, and productivity
• 100% remote work • Health insurance — Bradesco Saúde or SulAmérica, provided by the company at no cost to the employee • Dental insurance — Bradesco Saúde, optional and paid for by the employee • Life insurance • Daily meal allowance of BRL 50.00 • Remote work allowance of BRL 131.16 • Wellhub (formerly Gympass) • Birthday month day off • Time off for Carnival and Ash Wednesday • Time off on December 24 and 31 • A challenging environment that supports rapid growth and development
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