
51 - 200 employees
Founded 2011
📦 Logistics
📣 Marketing
💼 Consulting
Logistics • Marketing • Consulting
Gaudium is a technology company that specializes in providing an excellent mobility and delivery platform. Their main product, Machine, is a leading whitelabel B2B solution for passenger transport and delivery services. Gaudium positively impacts people's lives by facilitating over 120 million rides and deliveries annually, generating substantial revenue for its clients.
🕒 September 19
🗣️🇧🇷🇵🇹 Portuguese Required
Where this job comes from
Posted on Gaudium's careers page, not through a job board
First seen by Remote Rocketship September 19
Still open on Gaudium's site. Checked 5 hours ago.

51 - 200 employees
Founded 2011
📦 Logistics
📣 Marketing
💼 Consulting
Logistics • Marketing • Consulting
Gaudium is a technology company that specializes in providing an excellent mobility and delivery platform. Their main product, Machine, is a leading whitelabel B2B solution for passenger transport and delivery services. Gaudium positively impacts people's lives by facilitating over 120 million rides and deliveries annually, generating substantial revenue for its clients.
• Conduct customer research to understand pain points, objections, needs, and perceived value • Consolidate insights from Product, Sales, Support, and Customer Success regarding product usage and adoption • Map and analyze recurring questions, sales objections, and the main reasons for churn and low feature adoption reported by customers and commercial teams • Identify customers eligible for new features, plans, packages, or expansion opportunities • Support pricing, packaging, and monetization studies • Track team metrics and KPIs, such as the adoption and usage of strategic features, translating them into recommendations for Product and Growth • Monitor competitor activity and generate competitive intelligence insights • Turn insights into practical recommendations for Product, Growth, Sales, and Customer Success • Create reports and supporting materials for decision-making • Contribute to the evolution of the value narrative for the company’s products, modules, and plans • Gaudium develops SaaS technology solutions for mobility, delivery, and digital operations management across different regions of Brazil.
• Experience with customer research, product marketing, growth, or related areas • Ability to transform qualitative information into practical recommendations and diagnoses • Experience conducting surveys, customer interviews, feedback analysis, or opportunity discovery • Familiarity with SaaS metrics, including adoption, retention, churn, and expansion • Strong written and verbal communication skills, with the ability to simplify complex concepts • Ability to work cross-functionally with Product, Marketing, Sales, Support, and Customer Success • Analytical, investigative, organized, and impact-oriented mindset • Interest in technology, digital products, and using AI to improve productivity • Preferred: previous experience at SaaS, technology, mobility, delivery, marketplace, or B2B product companies • Preferred: familiarity with BI tools and dashboards • Preferred: experience using AI tools for research, analysis, and productivity
• 100% remote work: work from home in a quiet environment with a reliable internet connection and privacy for meetings • Health insurance – Bradesco Saúde or SulAmérica (provided by the company at no cost to the employee; dependents are covered at an additional cost per dependent) • Dental insurance – Bradesco Saúde (optional and paid by the employee) • Life insurance • Daily meal allowance of BRL 50.00 (Flash benefits card) • Remote work allowance of BRL 131.16 • Wellhub (formerly Gympass) • Days off: one day off during your birthday month; Carnival and Ash Wednesday; December 24 and 31 • An environment with diverse challenges that will help you grow and develop quickly.
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