Solutions Engineer

🕒 February 13

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GBG Plc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

🔐 Security

💸 Finance

🎮 Gaming

Security • Finance • Gaming

GBG Plc is a global leader in identity verification and fraud prevention solutions. The company offers a range of services including fast and accurate identity data verification, biometric authentication, and fraud prevention to help businesses onboard customers securely and with confidence. GBG serves various industries, including financial services, retail, gaming, and insurance, providing powerful insights from millions of global customer interactions. With over 30 years of experience, GBG is trusted by thousands of businesses worldwide to deliver multi-layered protection and optimize customer onboarding processes. Their solutions aim to build trust, protect businesses from fraud, and ensure smooth and secure customer transactions.

📋 Description

• **What you will do** • - **Deliver compelling technical presentations and live demonstrations** showcasing how GBG’s solutions solve complex identity, fraud, and verification challenges. • - **Lead the technical components of bids, RFPs, and proposals**, ensuring solution designs align with customer requirements and position GBG competitively. • - **Address and resolve client concerns** related to product integration, configuration, and customization by partnering closely with internal technical teams. • - **Stay current on product enhancements, releases, and industry trends** to effectively advise both the sales team and customers throughout the presales lifecycle. • - **Develop deep, hands‑on expertise in GBG’s product suite**, enabling you to serve as a trusted technical advisor for prospects, partners, and internal stakeholders.

🎯 Requirements

• **Skills we are looking for** • - Experience in a customer‑facing technical role (Solution Engineering, Technical Support, Implementation, IT Operations, or similar). • - Programming familiarity in at least one language (Python, JavaScript, Java, or C#). Ability to read code, understand logic, and assist in simple troubleshooting. • - Foundational understanding of APIs, including how RESTful services work and how to test endpoints using tools like Postman or similar. • - General knowledge of SaaS platforms, cloud applications, and modern web technologies. • - Ability to explain technical concepts clearly to both technical and non‑technical audiences. • - Strong problem‑solving skills and the ability to gather requirements and translate them into actionable next steps. • - Experience supporting customers through technical onboarding, demos, training, or solution walkthroughs. • - Strong organization skills with the ability to manage multiple customer conversations and follow‑up items. • - Confident, polished communication skills with the ability to facilitate meetings, give presentations, and articulate value. • **Preferred Qualifications ** • - Experience with **API integrations**, SDKs, or basic scripting as part of a technical implementation. • - Exposure to **identity verification, fraud prevention, or security‑focused technologies**. • - Familiarity with **CRM tools** such as Salesforce or HubSpot. • - Awareness of **consultative selling methods** (MEDDIC, Challenger, SPIN), even at an introductory level. • - Experience working with **cross‑functional teams** (Sales, Product, Engineering, Customer Success). • - Basic understanding of cloud concepts (AWS, Azure, or GCP) and general security best practices.

🏖️ Benefits

• **To find out more** • As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. • To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.