Continuous Improvement Specialist

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🌐 Brazil, El Salvador, +11 more countries – Remote

🇧🇷 Brazil – Remote 🇸🇻 El Salvador – Remote 🇨🇷 Costa Rica – Remote 🇵🇾 Paraguay – Remote 🇬🇹 Guatemala – Remote 🇨🇴 Colombia – Remote 🇦🇼 Aruba – Remote 🇵🇦 Panama – Remote 🇹🇹 Trinidad and Tobago – Remote 🇪🇨 Ecuador – Remote 🇧🇧 Barbados – Remote 🇭🇳 Honduras – Remote 🇯🇲 Jamaica – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GCG Official

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🍽️ Food & Beverage

✈️ Travel

📦 Logistics

Food & Beverage • Travel • Logistics

GCG Official is a premier provider of aviation support and culinary services. They specialize in enhancing travel experiences through services like airport lounges, dining options, airline catering, and ground handling. With a presence across Latin America and the Caribbean, GCG Official focuses on creating personalized and memorable connections in the travel and food industries, aiming to optimize processes and elevate customer satisfaction.

📋 Description

• Deliver assigned improvement initiatives from process diagnosis and solution development through implementation, results verification, and operational handover • Apply Lean and structured problem-solving methods to identify waste, analyze process performance, and develop practical improvements • Lead process observations, improvement workshops, and root cause analysis with station teams and process owners • Lead improvement initiatives with defined objectives, scope, accountable owners, milestones, and expected benefits • Develop implementation plans and track commitments, corrective actions, recovery actions, and unresolved barriers • Establish project baselines and performance measures; verify data quality and comparability • Evaluate results against baselines and targets and prepare evidence of operational and financial benefits • Develop and improve operational work methods incorporating QHSE requirements • Prepare process maps, standard work instructions, visual controls, and other sustainment materials • Lead implementation and adoption of process improvements, tools, and work methods with station teams • Verify daily application, team capability, sustained effectiveness, and operational handover criteria • Execute process analysis, standardization, and readiness activities for new operations, station openings, and significant operational changes • Coordinate actions with local teams, corporate functions, technical specialists, station leadership, and OPEX Managers • Train and coach local teams in Lean, process analysis, visual management, and structured problem-solving • Document and transfer best practices and coordinate validation with the Operational Excellence Manager and relevant specialists • Lead analysis and improvement of complex or recurring operational problems and escalate ineffective or overdue actions • Provide functional guidance to the local continuous improvement network • Maintain complete project records, operational documentation, training materials, performance measures, and handover requirements • Conduct process reviews, improvement visits, deployment checks, inspections, and corporate audits within assigned scope • Document objective evidence, communicate deficiencies, and translate assessment results into improvement opportunities

🎯 Requirements

• Bachelor’s degree in industrial engineering, another relevant engineering discipline, Operations Management, Supply Chain Management, or a related field • Formal training in Lean, Six Sigma, or an equivalent structured improvement methodology • Lean Six Sigma Green Belt certification or equivalent demonstrated project experience preferred • Practical proficiency in Lean, process mapping, root cause analysis, standard work, and visual management • Ability to lead improvement initiatives from diagnosis through implementation and results verification • Strong analytical skills to establish baselines, evaluate process performance, and substantiate benefits • Ability to facilitate workshops, coach operational teams, and influence stakeholders without direct hierarchical authority • Ability to challenge insufficient analysis, require evidence, and address implementation gaps constructively • Effective project planning, action tracking, and escalation skills • Ability to develop clear operational instructions and training materials • Understanding of how process changes interact with safety, food safety, quality, and other technical requirements • Clear and effective written and verbal communication in English and Spanish • At least five years of experience in Continuous Improvement, Industrial Engineering, Operational Excellence, or operational process improvement • Demonstrated experience leading improvement projects with measurable results and sustained operational adoption • Hands-on experience applying Lean and structured problem-solving in operational environments • Experience developing standard work, facilitating workshops, and coaching process owners or local improvement teams • Experience coordinating cross-functional implementation activities and addressing delivery or adoption gaps • Experience in multi-site operations, catering, food production, logistics, or comparable operational environments preferred • Compliance with applicable site safety, food safety, and security requirements during operational visits • Willingness and ability to travel up to 75% domestically and internationally

🏖️ Benefits

• Fully remote work arrangement • Full-time employment • Growth and career development opportunities • Up to 75% domestic and international travel

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