
B2B • Customer Service • Telecommunications
Global Contact Services (GCS) is a leading provider of call center outsourcing solutions, specializing in delivering exceptional customer service through flexible and scalable business process outsourcing. With expertise in managing remote teams, GCS ensures a remarkable customer experience by offering 24/7 support, rapid deployment of resources, and customized programs tailored to meet specific client needs. Throughout the pandemic, GCS demonstrated its agility and commitment by swiftly transitioning to a remote workforce while maintaining high service level agreements and customer satisfaction.
April 25
Provide customer service for NYCTA's Access-a-Ride program in a remote role.