Field Service Engineer

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🔥 0 minutes ago

🌵 Arizona, California – Remote

🌵 Arizona – Remote 🏄 California – Remote

💵 $68k - $92k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

🔒 Cybersecurity

🤖 Artificial Intelligence

Defense • Cybersecurity • Artificial Intelligence

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Provide on-site troubleshooting, diagnosis, and resolution of technical issues for our equipment and systems. • Conduct root-cause analysis on hardware, software, and network issues to restore functionality. • Maximize customer satisfaction to the greatest degree possible. • Provide technical advice and guidance on installation, adaptation, configuration, and/or enhancement of GDIT technical products, programs, and systems. • Act as a resource to train end-users on proper system use, maintenance, and troubleshooting procedures. • Maintain detailed documentation of service visits, including issues identified, solutions provided, and future recommendations.

🎯 Requirements

• 2+ years of related experience • Proficiency in troubleshooting hardware, software, and networking issues • Excellent communication skills and the ability to explain technical concepts to non-technical users • Strong customer service orientation with a problem-solving mindset • Education: High School diploma mandatory; Bachelor of Science preferred.

🏖️ Benefits

• 401K with company match • Comprehensive health and wellness packages • Professional growth opportunities including paid education and certifications • Rest and recharge with paid vacation and holidays • Full-flex work week to own your priorities at work and at home