Contract Performance Manager

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🔥 14 hours ago

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Own the outcome as a Contract Performance Manager, being the single point of contact responsible for the technical and operational success of customer’s power generation assets and the financial performance of the contract • Lead the full lifecycle of outages, parts, and repairs—from planning and scheduling to proactive risk mitigation • Be the primary owner of the Contractual Service Agreement (CSA) with the goal of zero-harm and high-quality, on-time maintenance to ensure maximum reliability, availability and performance • Serve as the trusted technical advisor to the customer’s site teams, translating complex operational challenges into clear, actionable solutions • Identify waste, inefficiencies and champion continuous improvement projects that drive efficiency, customer satisfaction and profitability • Take ownership of the contract’s bottom line, including invoicing and cash collection

🎯 Requirements

• Bachelor's degree from an accredited university or college and at least 5 years of experience in the power generation industry; or an associate’s degree from an accredited university or college with 7 years of experience in a power generation industry or a high school diploma/GED with at least 9 years of experience in the power generation industry • Passion for customer service • Demonstrated project management skills • Curiosity to understand how things work and desire to make things better • Strong oral and written communication skills • Strong interpersonal and leadership skills • Demonstrated ability to lead & collaborate cross functionally to deliver outcomes • Experience working with customers and power plant leadership teams

🏖️ Benefits

• medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off