Customer Portfolio Manager – CPM

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🕒 May 14

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Serve as a liaison between internal/external organizations and for assigned customers • Own the customer relationship and contribute to the overall business strategy • Foster and develop strong relationships with customers • Manage customer communication and relationships • Be responsible for customer portfolio P&L and growth • Establish contact to provide on-going technical and business support to assigned customers • Develop and own site customer communication plan • Coordinate regular GE/Customer reviews • Oversee Gas Power warranty and applicable commercial considerations including concessions • Be responsible for outage/non-outage parts planning including requests for quotes • Manage the Outage 360 process and processing of Change Orders • Direct all emergent/forced outage resolution • Organize pre-outage, post-outage and outage milestone meetings • Be responsible for all customer invoicing/credit memo processing • Lead contract leadership and fulfillment including project deliverables • Responsible for selling all flow-type services including Parts, FieldCore, Lease Engine

🎯 Requirements

• Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 4 years of experience in power generation industry OR-associate's degree with 2 years of experience in a power generation industry) • Minimum of 5 years of knowledge and experience within the power plant field services or contract management • Willingness and ability to travel 50% of the time • GE will only employ those who are legally authorized to work in the United States for this opening • Strong quality background with Black Belt certification • Experience planning and executing outages. • Strong leadership, financial, and commercial skills • Team leader in a dynamic, energetic and proactive environment • Experience working with customer leadership teams

🏖️ Benefits

• Medical, dental, vision, and prescription drug coverage • Access to Health Coach from GE Vernova • 24/7 nurse-based resource • Access to the Employee Assistance Program providing 24/7 confidential assessment, counseling and referral services • Retirement benefits including the GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • Access to Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off