Field Services Engineer – East

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November 5

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Switzerland Global Enterprise

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B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

📋 Description

• Perform installation and service work on state of the art transformer monitoring equipment • Manage installation projects, coordinating with various customer contacts and internal GE Sales and Service teams • Perform troubleshooting and fault finding to Printed Circuit Board (PCB) level • Liaise effectively with customers in job planning, execution, follow-up and sales support, and internally with engineering departments, manufacturing, and Sales team • EHS Environmental, Health & Safety (EHS) Leadership, conduct field work in compliance with applicable regulations and ensure accurate employee safety practices • Act as a primary technical resource for on-site work and lead in resolving engineering and product issues • Providing technical direction to skilled labor while performing work on customer sites and equipment to assure the executed work reflects the quality standards and attention to detail that maintains a professional image both customer and GE Energy • Provide installation and service direction on-site and remotely, including repairs, replacements, and rebuilds, for a range of equipment vintages, sizes, and application types • Provide both external and internal timely, accurate, professional reports • Provide, audit, and implement quality control requirements for on-site repair and upgrades in compliance with Engineering and Product Department standards • Lead schedule details, project milestones, manpower requirements, quality issues, and tools/equipment requirements to the appropriate individuals

🎯 Requirements

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Field Services and Maintenance) • Minimum of 1 year of basic experience in the Services & On-Site Services • Must be willing and able to travel 80%

🏖️ Benefits

• Healthcare benefits include medical, dental, vision, and prescription drug coverage • Access to a Health Coach, a 24/7 nurse-based resource • Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • Access to Fidelity resources and planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability insurance • Life insurance • Paid time-off for vacation or illness