Lead Customer Application Engineer

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Proposals Management • Technical Analysis of customer needs/RFQ to define and offer products/Service/Solutions based on DS Agile / G500/ GPG/ AAA portfolio, Cyber Security, MiCOM and Multilin range of products. • Ensure Complaint offer to the technical specifications in accordance with tender requirement • Identify & Flag Key Risks and ensure the mitigation plan in Risk & Opportunity register • Managing & Implementation of the Return of Experience (ROE) • Ensure proposals are in accordance with commercial and execution strategies • Ensure technical Derogation and approvals intact, if applicable for finalizing the technical solution • Ensure completion of site assessments (site visit/review) for Brownfield/Existing Substations & site • Maintaining the Typical circuits /schemes /solution in Tendering Tool to facilitate future offerings • Ensure the respect of technical and commercial offers time schedule to serve sales force in due time maintaining improvised quality level of Bids • Review and respond to Technical Clarifications of bid and presenting the solution to the customer • Support order booking as per signed contract/PO, ensure budget margins & drive an improved Operations turnover process • Support the Sales team in commercial and technical meetings/negotiations with customers • Ensure the complete bid management phases to ensure compliance to Company's policy & Instructions • Ensure Bid Management process in context to package offering towards the customer • Ensure conducting different tender reviews internally with all stakeholders as per Tender Due dates • Conduct Transfer Meeting and hand over relevant documents to operations team • Review and maintain Tendering Hit Rate (Submission %age and Win rate with Quality Bids) • Responsible for review and analysis of cost and price preparation & calculations • Responsible for having formal quotes of third-party products/systems and updating in Tendering tool in line with sourcing • Responsible for ensuring correct costing in Estimation tool in accordance with latest updates • Challenge product/solution costs and delivery costs in tenders • Commercial/ Technical win loss Analysis of Bids

🎯 Requirements

• B.S Degree in Electrical/Electronics Engineering or equivalent. • Minimum 3 years of experience in tendering, commercial, engineering function • Comprehensive knowledge and understanding of Grid Automation Business (Protection and DCS/SCS knowledge is must) • Strong verbal and written English language skills • Ability to live in Istanbul, Kocaeli & Pakistan • Willing to travel %10- 15 in international area • Telecom and M&D knowledge will be a plus • Understanding and knowledge of MENAT customer requirements and specifications • Comfortable in hybrid working conditions • Understanding of commercial contracting guidelines • Pro-active approach with excellent interpersonal & communications skills • French, Arabic, Turkish would-be a plus

🏖️ Benefits

• No relocation assistance provided