Senior Engineer 3 – Fleet Management

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🕒 June 3

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Support of installed base for specific European customers including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration. • Maintenance of fleet data, outage management. • Respond to customer requests using technical product knowledge and analytical skills while adhering to sound engineering principles, standards, practices, procedures. • Escalate issues as required, act as the liaison between the field, Product Support, Monitoring & Diagnostics, Performance, Repair, Application and design engineering teams within the engineering community to drive technical resolution, to help identify and drive corrective actions to minimize fleet risk and enhance fleet reliability for the customer assets. • Establish, maintain, and develop relationships to understand customer's operational model and their technical expectations. • Regular communication with multiple levels within the customer organization as well as travel to the customer sites will be required. • Lead customer technical meetings to share technical risks identified in the fleet, fleet performance, communicate engineering recommendations and customer specific technical solutions to enhance their asset reliability and availability. • Provide technical support during unplanned/forced outages to enhance customer experience and meet their availability goals. • Provide Services ITR teams with technical support for sales and proposal activities, in collaboration with Application Engineers and Sales Account Leaders. • Be actively engaged in outage planning/execution and support outage productivity improvements. • Work closely with Monitoring and Diagnostic team to analyze plant operations, identify, and drive improvements to their asset performance. • Program management, root cause analysis activities for product technical issues. • Interface with M&D, Product-Line, System and Design Engineering teams. • Provide technical leadership to personnel supporting the project or assigned to resolve technical issues. • Prepare technical presentations for GEV Leaders and our Gas Power customers to ensure proactive and timely communication of significant issues or upcoming fleet issues. • Provide engineering leadership and technical guidance for all new unit installations during the commissioning phase to meet safety, quality, and timeliness goals.

🎯 Requirements

• Bachelor or Master of Science in Mechanical, Aerospace or Electrical Engineering. • 10+ years’ experience in the Gas Power Energy Sector. • 5+ years’ experience with Power Plant engineering, field service, customer support, operations and maintenance preferably HDGT, Steam or Generator. • Able to lead Lean transformation. • Excellent communication/presentation skills. • Fluent written and spoken skills in English. • Other European languages will be an advantage.

🏖️ Benefits

• Relocation Assistance Provided: No