Turbine Controls Field Engineer

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Switzerland Global Enterprise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• participate as a Regional Service Team member responsible for providing service for customers across the USA and Canada • manage all resources and logistics required to perform services and maintenance activities on customers' site/property • support execution of retrofit projects including installation, power up, and commissioning of turbine control solutions (MkVI, MkVIe), and TIL implementation • support warranty administration and troubleshooting issues • address customer service requests and lead customer issue resolution during warranty and post-warranty periods • responsible for pre-planning, site scheduling, field engineering, commissioning, control system startup, and project handover to customers • work closely with project managers, customers, and supplier representatives to ensure financial performance, quality project installation, timeliness, and customer satisfaction • respond to customer call out services requests • timely completion of service time sheets, trip reports, invoicing packages, and other administrative requirements • work closely with other functions to identify and register change order opportunities and review proposals for new opportunities • interface with GE Power Services, GE Industrial, and other GE Businesses • significant travel and over-time expected up to 50%

🎯 Requirements

• Bachelor’s Degree in Industrial automation or Electronic Engineering or related field from an accredited college or university or equivalent experience • experience in turbine control solutions (MkV, MkVI, MKVIe) • experience in HMI upgrades • experience in TIL implementation • Minimum 3-5 years of field engineering experience in power generation, industrial plant automation, DCS (distributed control system), PLC (programmable logic controller) and/or similar industry sectors • previous industrial field service experience • electronics and/or mechanical troubleshooting skills • computer skills, familiarity with MS Office, TCP/IP configuration • ability to learn other software tool applications such as Cimplicity, Intellution, Toolbox, GAP, etc. • eligibility to travel up to 80% domestically

🏖️ Benefits

• medical • dental • vision • prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off