Field Service Engineer

🔥 2 hours ago

🇮🇩 Indonesia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 15%

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

🏢 Enterprise

💰 $1.2G Post IPO secondary on 2024-12

Healthcare • Enterprise

GE HealthCare is a global healthcare technology company focused on developing products, technologies, and solutions that improve patient care and healthcare delivery. The company emphasizes innovation, next-generation solutions, and improving wellbeing worldwide. It operates in many countries (offices in 80 countries) and offers career opportunities across early careers and professional roles. GE HealthCare communicates a mission to make healthcare better and champions employee wellbeing, diversity, and equal opportunity.

📋 Description

• Meet daily service repair needs of customers' equipment and drive customer satisfaction through Service Excellence • Perform services and maintenance activities on customers' sites/properties • Contribute to, maintain, repair and refurbish sold or existing products • Perform preventive and remedial maintenance services • Manage maintenance facilities and field services engineering • Maintain all models specific to a modality in the assigned area • Perform electronic, mechanical, electrical and IT system-level troubleshooting on complex multi-symptom problems • Interface daily with doctors, radiographers and biomedical engineers regarding equipment status issues • Ensure satisfaction of primary customers • Assist in account sales visits, train others where necessary, identify sales opportunities and communicate them to the account team • Assist in the growth and direction of business in the assigned area • Control Warranty, Installation and PMS contract costs • Complete administration tasks, FMIs and PMS inspection documentation on time • Play a leading role in complex and multi-functional room installations • Share best practices and maintain effective quality systems according to GE Service Quality Policy

🎯 Requirements

• Degree/Diploma in Electronics Engineering, Computer Engineering, Information Technology, Biomedical Engineering or equivalent • Minimum of 2-5 years field service experience in healthcare industry or equivalent • Expertise on Diagnostic Imaging modalities would be valuable • Excellent problem-solving skills • Strong sense of accountability and ownership over customer issues and other responsibilities • Strong potential and willingness to learn new techniques • Excellent customer service skills; able to deal tactfully and effectively with customers • Excellent verbal and written communication skills in English • Good team player able to work seamlessly with cross-functional teams • Willing to be located across Indonesia on a permanent basis

🏖️ Benefits

• Relocation Assistance Provided: No • Career opportunities • Culture that fosters care, collaboration and support • Salary and benefits package • Inclusion and diversity commitment

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