Field Service Engineer

🔥 3 hours ago

🇮🇩 Indonesia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Meet daily service repair needs for customers' equipment and drive customer satisfaction through Service Excellence • Perform service and maintenance activities on customers' sites/properties • Maintain, repair and refurbish sold or existing products • Perform preventive and remedial maintenance • Maintain all models specific to a modality in the assigned area • Perform electronic, mechanical, electrical and IT total system-level troubleshooting on complex multi-symptom problems • Interface daily with doctors, radiographers and biomedical engineers regarding equipment status issues • Ensure satisfaction of primary customers • Assist in account sales visits, train others where necessary, identify sales opportunities and communicate them to the account team • Assist in the growth and direction of business in the assigned area • Control Warranty, Installation and PMS contract costs • Complete administration tasks, FMIs and PMS inspection documentation on time • Play a leading role in complex and multi-functional room installations • Share best practices and maintain effective quality systems and programs according to GE Service Quality Policy

🎯 Requirements

• Degree/Diploma in Electronics Engineering, Computer Engineering, Information Technology, Biomedical Engineering or equivalent • Minimum of 2-5 years field service experience in healthcare industry or equivalent • Expertise on Diagnostic Imaging modalities would be valuable • Excellent problem-solving skills, able to think outside the box • Strong sense of accountability and ownership over customer issues and other responsibilities • Strong potential and willingness to learn new techniques • Excellent customer service skills; able to deal tactfully and effectively with customers • Excellent verbal and written communication skills in English • A good team player and can work seamlessly with cross-functional teams • Willing to be located across Indonesia on a permanent basis

🏖️ Benefits

• Total rewards package including salary and benefits • Career opportunities • Relocation Assistance Provided: No