Business Operations Specialist

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Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Responsible for coordinating customer service operations • Managing service contracts • Supporting billing accuracy • Maintaining databases • Resolving invoicing issues • Driving the overall execution of the GEHC customer service contract loading into all applicable processes • Be responsible for creating Service support documents needed. • Assisting on timely and accurate billing of customers for contract and non-contract services. • Maintain Install database accuracy by supporting field team and external customers via phone and email. • Provide support for timely resolution of customer invoicing disputes in coordination with service teams.

🎯 Requirements

• Minimum College degree in related field (management studies, logistics, economics, etc.) • Experience working in a similar type role in an Operations capacity • Excellent verbal, written, and communication skills in Greek and English • Negotiation skills/experience • Ability to manage all aspects of customer service, customer satisfaction, and contractual commitments.

🏖️ Benefits

• Health insurance • No relocation assistance

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