Clinical Applications Specialist, MIC, NICU

🕒 June 9

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Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Deliver clinical and operational expertise by providing excellent education and training support for the Maternal Infant Care product portfolio to clinical end-users. • Facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. • Develop product, clinical, and software knowledge, skills, and competence within the Maternal Infant care modality. • Provides pre-sale product clinical evaluations and/or educational sessions to potential customers. • In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promoter Scores (NPS). • Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions. • Drive realization of revenue thru execution of on-site or remote clinical education delivery. • Produce comprehensive, consistent, and timely completion of documentation requirements pre-through post training. • Provide ongoing post-installation training and support as needed. • Support existing customers with additional training as needed or as product enhancements are launched that require additional training or implementation. • Maintain customer relationships and communicate all relevant product and/or customer concerns or opportunities to the LCS Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings. • Manage travel & lodging (T&L) budget to plan through optimization of travel strategies and cost savings. • Submits expense reports within guidelines and provides and maintains clear and complete records to comply with all elements relevant to the position.

🎯 Requirements

• Hold an active registered nursing license with experience in NICU • Ability/Willingness to travel extensively 100+% (4-5 days per week including some weekends) within US and Canada (USCAN) via multiple modes of transportation (car, air travel, train etc.) • Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps) • Ability to learn specialized industry specific software and provide digital education and training solutions. • 10 + years experience Level 3 NICU experience

🏖️ Benefits

• medical • dental • vision • paid time off • 401(k) plan with employee and company contribution opportunities • life • disability • accident insurance • tuition reimbursement

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