Customer Service Engineer

🕒 July 8

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform services and maintenance activities on customers' site/property • Maintain, repair and refurbish sold or existing products • Execute standard operational/technical tasks typically subject to instructions and work routines • Manage maintenance facilities and field services engineering • Interface with doctors and technicians on equipment status issues • Responsible for Warranty and PMS contract cost control • Complete all administration tasks on time • Ensure timely completion of FMIs and PMS inspections documentation for assigned accounts • Install and assist in account sales visits; helps train others where necessary; identify sales opportunities and communicate to account team

🎯 Requirements

• Associate’s or Bachelor’s degree in Electrical & Electronics Engineering, Biomedical Engineering, Instrumentation Engineering, or related field • 3+ years of experience in servicing medical equipments (CT/ Ultrasound/ Cath Lab/MR/PET-CT/X-ray etc) • Experience interfacing with both internal team members and external customers as part of a solution-based service process • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment • Ability to be available after-hours and/or work a rotating on-call schedule, including weekends • Proficiency in English • High work standards and quality • Initiative and motivation. • Excellent communications, listening and interpersonal skills • Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs • Candidate has to be flexible to work in any location that's assigned to him depending on business requirements.

🏖️ Benefits

• Relocation Assistance Provided