Field Engineer

3 hours ago

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GE HealthCare

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Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

10,000+ employees

Founded 1892

💊 Pharmaceuticals

📋 Description

• Responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence. • Daily interface with doctors and technicians on equipment status issues. • Maintain daily communications with customers to ensure resolution and proper follow-up. • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records. • Identify Sales opportunities and communicate to account team and assists in the growth and direction of business. • Responsible for Warranty and PMS contract cost control. • Teach and assist other Field Engineers on advanced and complex troubleshooting and technical fixes. • Maintain effective quality systems and programs compliant with ISO 9001 standard.

🎯 Requirements

• Qualified to National Diploma or B-Tech Degree level or equivalent. • 5+ years Field Services experience. • Comprehensive knowledge of a specific Diagnostic Imaging modality or multi-modalities. • Sought by others for guidance and advice. • Proficiency in English. • Previous experience with Xray and Vascular Labs is desirable.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options