Auto Damage Trainee

🔥 4 minutes ago

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GEICO

10,000+ employees

Founded 1936

💸 Finance

Finance • Insurance

GEICO is a well-known American auto insurance company, providing coverage to a wide range of customers. As a leading provider of car insurance, GEICO is known for its innovative marketing and customer-centric services, delivering affordable insurance options. The company utilizes a user-friendly website for managing policies and claims, applying necessary online privacy measures to protect personal data and improve user experience. While primarily focused on auto insurance, GEICO also offers other types of insurance, including homeowner and renter policies.

📋 Description

• Provide reassurance and solutions that make a difference in our customers' lives when they need us the most after an accident. • Inspect and assess vehicle damage, estimate vehicle repair costs, negotiate equitable settlements, and partner with body shops, rental companies, and parts providers. • Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars. • Resolve customer concerns, ensuring a positive experience. • Drive customer satisfaction through meaningful interactions.

🎯 Requirements

• Customer-facing experience preferred. • Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. • Active Adjusters license preferred (training and exam fees provided). • High School Diploma or GED required; College degree preferred. • Valid driver’s license that meets company underwriting guidelines required. • Strong customer service, interpersonal, problem-solving, and empathy skills. • Adaptable, detail-oriented, and able to prioritize and multitask across platforms. • Available to work evenings, weekends, and holidays.

🏖️ Benefits

• Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). • Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). • 401(k) with up to 6% match, vested immediately. • GEICO Strive, upfront tuition assistance program (up to $5,250 annually). • Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. • GEICO’s industry-leading paid trainee program includes 3 weeks of required hands-on experience at our Ashburn, VA training facility. In addition, 2 weeks in a field training center (NY, TX, CA), with mentors to help you learn and grow.

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