Senior Clinical Education Manager

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Geneo

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Beauty • Wellness

Geneo is a company that specializes in health and beauty treatments with a focus on innovative skincare solutions. The company is known for its Glo 2 Facial, a treatment designed to exfoliate, nourish, and transform skin using advanced technologies such as Oxfoliation™ and LUX ultrasound. Geneo was created through the collaboration of Lumenis and Pollogen, combining expertise in aesthetics technology and skincare innovation. The company's treatments aim to rebalance beauty by enhancing skin health from the inside out.

51 - 200 employees

💄 Beauty

🧘 Wellness

📋 Description

• Own the clinical education strategy for assigned regions: define competencies, certification pathways, refresher cadence, and quality benchmarks. • Lead annual competency programs for sales and field teams; ensure consistent demo excellence and treatment delivery. • Translate clinical insights into scalable curricula (on-site, virtual, LMS) for onboarding, mid-year meetings, and product/ protocol updates. • Architect launch education (pre-work, live sessions, post-work) with clear readiness criteria, assessments, and utilization goals. • Build advanced modules for KOLs and high-impact customers; standardize post-launch reinforcement and adoption playbooks. • Partner with Marketing to align clinical messaging, visuals, and toolkits across decks, guides, and in-market activations. • Coach and mentor Clinical Trainers/CTMs to deliver consistent, high-impact facilitation; provide ride-alongs, feedback, and development plans. • Partner with ASMs, RSDs, and Sales Development to run regional workshops that drive trial-to-close and post-sale utilization. • Represent Geneo clinically at trade shows, national/mid-year meetings, and strategic customer events. • Define and track education KPIs (competency pass rates, launch readiness, utilization lift, CSAT, and time-to-independence).

🎯 Requirements

• 7+ years in clinical education/training within medical aesthetics, beauty, or medical device, including advanced live facilitation. • Proven success designing curricula and certifications grounded in adult learning principles; strong assessment and rubric design. • Demonstrated impact on utilization, adoption, and trial-to-close conversion through training initiatives. • Experience leading or mentoring trainers; sets quality standards and levels up delivery across a distributed team. • Exceptional communication and executive presence; commands a room from esthetics teams to senior leadership. • Strong collaboration with Sales/Marketing/Product; comfortable turning strategy into field-ready playbooks. • High proficiency with PowerPoint, LMS tools, virtual platforms (Teams/Zoom); CRM familiarity preferred. • Clinical credentials a plus (e.g., RN, PA, LE, CME/CE provider experience).

🏖️ Benefits

• full health benefits, that’s medical, dental, vision, FSAs, and HSAs. • Basic Life/AD&D and Long-Term Disability coverage at no cost to you! • 401(K) plan with an employer match • facials!