Generation
51 - 200 employees
Founded 2015
đ Education
đ¤ Non-profit
đ Social Impact
Education ⢠Non-profit ⢠Social Impact
Generation is a mission driven non-profit focused on training the next generation of diverse leaders in the progressive, civic, and social impact data community. They offer a variety of online and in-person training programs tailored to equip students with essential skills in data visualization, data engineering, and progressive data analysis. Their initiatives aim to empower individuals from marginalized communities and enhance their capabilities to impact democratic processes and social movements through data literacy.
Global Client Manager
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Generation
51 - 200 employees
Founded 2015
đ Education
đ¤ Non-profit
đ Social Impact
Education ⢠Non-profit ⢠Social Impact
Generation is a mission driven non-profit focused on training the next generation of diverse leaders in the progressive, civic, and social impact data community. They offer a variety of online and in-person training programs tailored to equip students with essential skills in data visualization, data engineering, and progressive data analysis. Their initiatives aim to empower individuals from marginalized communities and enhance their capabilities to impact democratic processes and social movements through data literacy.
đ Description
⢠Serve as the primary relationship contact for global remote employer partners across Pan-Africa ⢠Manage effective Digital Talent Hub employer onboarding ⢠Conduct regular project management meetings, check-ins, and performance reviews ⢠Monitor project performance, retention, and satisfaction ⢠Maintain CRM records and documentation of employer interactions ⢠Track employer engagement, hiring outcomes, and performance data ⢠Oversee project planning, execution, and delivery with internal talent and alumni management, marketing, operations, business development systems, and administration teams ⢠Provide weekly and monthly reports to program leadership ⢠Support program insights, alumni activities, and feedback loops ⢠Identify opportunities to expand services or introduce new client solutions ⢠Address client concerns, troubleshoot problems, and ensure client satisfaction ⢠Track project budgets, timelines, and resources for efficient delivery and profitability
đŻ Requirements
⢠Effective account management, partnership management, talent placement, or HR/recruitment experience ⢠Strong stakeholder management and communication skills ⢠Demonstrated ability to build and maintain business relationships ⢠Ability to manage multiple employers and priorities ⢠Experience in the African tech or talent ecosystem is a plus ⢠High level of initiative, professionalism, and empathy ⢠Ability to manage conflicts and escalate issues appropriately ⢠Deep understanding of Digital Marketing, Data Analytics, Customer Support, Sales, or Web Development ⢠Relationship management competency ⢠Communication and presentation skills ⢠Reporting and record-keeping ability ⢠Problem-solving and adaptability ⢠Stakeholder engagement
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