Director, Finance Process Excellence

Job not on LinkedIn

🔥 9 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $158.7k - $279.1k / year

⏰ Full Time

🔴 Lead

💸 Financial Planning and Analysis (FP&A)

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

Artificial Intelligence • SaaS • Telecommunications

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Lead and scale the Finance Process Excellence function to drive governance, internal control design, and finance transformation across the CAO organization • Partner cross-functionally with Finance, IT, Operations, Revenue, Procurement, and Legal to design and implement scalable financial processes and controls that support business growth • Drive finance process and control workstreams for enterprise system implementations and automation initiatives, ensuring robust design, documentation, and operational readiness • Own end-to-end governance of process documentation, including workflows, Risk and Control Matrices, and narratives aligned with evolving business processes • Lead remediation of control deficiencies by conducting root cause analysis, defining action plans, monitoring execution, and validating effectiveness in partnership with control owners • Drive continuous improvement by simplifying, standardizing, and automating financial processes using modern technologies including AI-enabled solutions • Establish and maintain internal control policies, standards, and governance frameworks that ensure consistency and compliance across the organization • Develop and manage governance structures for Finance Process Excellence initiatives, including prioritization, performance metrics, and executive reporting • Present transformation progress, control health insights, and strategic recommendations to executive leadership, internal audit, and external auditors • Deliver targeted training and enablement across the organization to strengthen understanding of controls, compliance expectations, and evolving audit requirements.

🎯 Requirements

• 10+ years of progressive experience in finance, accounting, internal controls, SOX, audit, or finance transformation • Demonstrated experience leading cross-functional teams and enterprise-level initiatives with significant organizational impact • Professional certification such as CPA, CISA, Chartered Accountant, or equivalent • Strong knowledge of GAAP, COSO Internal Control Framework, SOX compliance, and risk management principles • Proven ability to manage complex projects involving multiple stakeholders, dependencies, and timelines • Experience supporting system implementations, process optimization, audit readiness, or operating model transformation • Strong communication and executive presentation skills with the ability to influence without direct authority • Experience working effectively in globally distributed and remote team environments

🏖️ Benefits

• Medical, Dental, and Vision Insurance. • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off in addition to 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments