Genesys
Artificial Intelligence • SaaS • Telecommunications
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
Director of External Communications
Job not on LinkedIn
16 hours ago
🗣️🇧🇷🇵🇹 Portuguese Required
🗣️🇪🇸 Spanish Required
Genesys
Artificial Intelligence • SaaS • Telecommunications
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
📋 Description
• develop high-impact strategies and programs for Genesys across Latin America • enhance company’s brand reputation and innovation narrative • execute media relations and manage PR agencies • organize high-impact media events and deliver strategic counsel to executives
🎯 Requirements
• 12+ years of experience in public relations • strong track record in enterprise technology communications • managing PR programs across Latin America • deep understanding of enterprise technology trends • fluency in Portuguese, Spanish and English • strong leadership and mentorship skills
🏖️ Benefits
• Health insurance • larger tech companies perks • independence to make a larger impact • ownership of their work
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