Senior Developer – JavaScript, Node.js, Python

🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔙 Backend Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Interface with business customers to gather and understand requirements • Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results • Define and utilize data intuition processes to cleanse and verify customer and Genesys data integrity • Implement, own, and improve data pipelines using data modeling and ETL/ELT best practices • Build, improve, and continuously optimize high-quality models • Work with PS and Engineering to deliver customer requirements and report customer feedback, issues, and feature requests • Continuously improve reporting, analysis, and overall processes • Visualize, present, and demonstrate findings • Perform knowledge transfer to customer and internal teams • Communicate within the global community across cultural, language, and time zone variations • Adjust working hours to match customer and team interactions

🎯 Requirements

• Bachelor’s / Master’s degree in quantitative field (e.g., Computer Science, Statistics, Engineering) • 5+ years of relevant experience in Data Science or Data Engineering • 5+ years of hands-on experience in Elasticsearch, Kibana, and real-time analytics solution development • Hands-on application development experience in AWS/Azure/GCP • Good working knowledge of Java, NodeJS, or Python • Application development background using contact center product suites such as Genesys, Avaya, or Cisco is an added advantage • Expertise with data modeling, data warehousing, and ETL/ELT development • Proficiency with REST API, JSON, and AWS • Experience working and delivering projects independently • Ability to multi-task and context switch between projects and tasks • Excellent communication, initiative, and coordination skills with great attention to detail • Ability to explain and discuss complex topics with both experts and business leaders • Hands-on experience with JavaScript, Node.JS, or Python • Hands-on experience with AWS application development, including Lambda, ECS Fargate, EKS, Docker, and SQS

🏖️ Benefits

• Flexible ways of working • Mentorship, learning programs, leadership development and education support • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families