
5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
🔥 14 hours ago
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5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
• Own end-to-end administration and governance of Snowflake, including scalable RBAC architecture, functional and access role patterns, network policies, authentication policies, and identity integrations • Design secure access frameworks using row-level access policies, dynamic data masking, PII object tagging, and Access History • Drive Snowflake cost efficiency through warehouse sizing, compute optimization, resource monitors, query tagging, observability, and reserved capacity planning • Architect automated access provisioning, approval, certification, and deprovisioning workflows • Develop and maintain Terraform and Infrastructure as Code configurations • Build governance monitoring and CI/CD capabilities to surface access anomalies, policy violations, and compliance risks • Lead technical execution of SOX controls by automating evidence collection and maintaining audit-ready access reporting • Manage AWS account structures, IAM roles, trust policies, S3 Storage Integrations, and cross-account access • Administer Tableau, Alation, and related enterprise platform tooling • Drive secure integration across Snowflake, AWS, identity systems, business intelligence tools, and data governance platforms • Establish governance foundations for Snowflake Cortex, Agents, and Snowpark ML • Partner with governance, security, compliance, engineering, and senior stakeholders to shape platform standards and improve self-service access
• Extensive hands-on experience administering Snowflake environments, including RBAC design, role hierarchy management, access provisioning, row-level security, dynamic data masking, network and authentication policies, resource monitors, and Access History • Strong background in AWS account administration, IAM roles and trust policies, S3 Storage Integrations, and cross-account access governance • Demonstrated experience administering enterprise platforms such as Tableau, Alation, or comparable business intelligence and data governance tools, including permissions and metadata governance • Hands-on expertise with Terraform and Infrastructure as Code, including automation of platform provisioning, access controls, and governance configurations • Deep understanding of identity and access management, including scalable RBAC models, federated authentication, Okta, and SCIM integrations • Experience supporting SOX, SOC 2, or comparable compliance programs, including audit evidence generation, access reporting, and control documentation • Strong Python or equivalent scripting experience applied to platform administration, access provisioning, monitoring, or governance automation • Demonstrated ability to make technical decisions across complex platform environments and collaborate effectively with governance, security, compliance, and engineering stakeholders • Preferred: hands-on administration across multiple enterprise platforms such as Tableau, Alation, Collibra, or comparable catalog and business intelligence technologies • Preferred: experience implementing GitHub workflows or comparable CI/CD capabilities • Preferred: proven track record advancing enterprise governance practices • Preferred: familiarity with Snowflake Cortex, Agents, Snowpark ML, or related AI and machine learning capabilities • Role is based in Mexico and remote
• Flexible ways of working • Mentorship, learning programs, leadership development and education support • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families
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