
5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
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5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
• Serve as a functional and technical subject matter expert for Workday Financials • Design, configure, test, and support Workday Financial functional areas • Partner with Finance, Accounting, IT, and Product stakeholders to gather requirements and translate them into scalable solutions • Document Workday enhancements and configurations • Support bi-annual Workday releases through impact analysis, regression testing, and production deployment coordination • Provide functional support and troubleshoot issues submitted via ServiceNow • Document root cause analyses and resolutions according to governance standards • Identify and implement process improvements for automation, scalability, and operational efficiency • Maintain Accounting Center use cases and troubleshoot batch errors to maintain journal accuracy • Assist with Business Processes, Account Posting Rules, Worktags, and Security Roles • Support SOX compliance, periodic security audits, and documentation controls • Collaborate with IT and integration teams on tax engines, reconciliation tools, banking systems, and accrual processes • Support financial reporting and data integrity across ledgers, book codes, currencies, and alternate account sets
• 8 years of hands-on Workday Financials experience • Strong understanding of accounting principles, financial processes, and internal controls • Experience working in a Workday Fins ERP support role or implementation role • Demonstrated experience configuring and supporting multiple Workday Financial functional areas • Experience supporting a SOX-controlled environment • Experience working in Jira and incident ticket-driven support model, e.g. ServiceNow • Strong written and verbal communication skills • Ability to understand impacts on downstream systems or other Workday modules • Accurate, reliable, and clear documentation of work • Ability to handle multiple tasks and adapt to changing priorities quickly • Ability to learn organization model and work with cross-functional teams across different regions • Self-motivated and able to work independently and as a team member • Preferred: familiarity with Consolidated Reporting, Multicurrency, Alternate Ledger Account Sets, Revaluation, Book Codes, Allocations, and Alternate Ledger Currency • Preferred: background in Accounting, Finance, or Tax • Preferred: advanced Excel proficiency, including pivot tables, complex formulas, and financial analysis • Preferred: experience with Workday EIBs and integration tools • Preferred: Workday security configuration knowledge in a SOX-controlled environment • Preferred: Bachelor's degree in management information systems, accounting, finance, or related fields • Working hours: 4:00 PM–1:00 AM IST
• Flexible ways of working • Mentorship, learning programs, leadership development and education support • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families
Apply Now🔥 9 hours ago
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