
1001 - 5000 employees
Founded 2015
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
💰 $500k Seed Round - SupportNinja on 2015-04
B2B • Artificial Intelligence • Enterprise
SupportNinja is an AI-enabled outsourcing and customer experience (CX) provider that offers scalable, tech-powered outsourcing services for fast-growing companies. They combine human agents with AI-powered workflows (branded NinjaAI) to deliver customer support, technical support, customer onboarding, conversion, renewals, content moderation, data operations, and finance & accounting services. SupportNinja emphasizes privacy-first design and compliance (SOC 2 Type 2, PCI-DSS, HIPAA, GDPR), offers a Management-as-a-Service (MaaS) launch process, and positions itself as a partner to enterprise and growth-stage businesses seeking to extend capacity and improve outcomes across the customer journey.
Selected: 🆕 Date Added.
🕒 2 days ago
Technical Support Representative providing Tier 1 chat and email support for a US B2B SaaS platform. Troubleshooting configurations, triaging Zendesk tickets, and escalating complex issues.
🇵🇭 Philippines – Remote
💰 $500k Seed Round - SupportNinja on 2015-04
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 2 days ago
Technical Support Team Leader coaching Tier 1 support representatives for SupportNinja’s B2B SaaS client. Managing SLAs, escalations, workflows, and team performance remotely from the Philippines.
🇵🇭 Philippines – Remote
💰 $500k Seed Round - SupportNinja on 2015-04
⏰ Full Time
🟠 Senior
📞 Support Engineer
👻 Ghost score 10%
🕒 August 19
Quality Assurance Team Leader supervising analysts, audits, and transaction monitoring for SupportNinja’s outsourced business operations. Driving process improvement and resolving client quality issues remotely in the Philippines.
🇵🇭 Philippines – Remote
💰 $500k Seed Round - SupportNinja on 2015-04
⏰ Full Time
🟠 Senior
🔧 QA Engineer (Quality Assurance)
👻 Ghost score 10%
🕒 August 18
Senior Pricing Analyst optimizing pricing strategies for SupportNinja’s outsourced services business. Building financial models, analyzing revenue data, and supporting proposals across global teams.
🇵🇭 Philippines – Remote
💰 $500k Seed Round - SupportNinja on 2015-04
⏰ Full Time
🟠 Senior
💰 Pricing Analyst
👻 Ghost score 10%
🕒 July 31
Data Processor maintaining customer and e-commerce data for SupportNinja. Cleaning datasets, updating accounts, and supporting customer needs remotely from the Philippines.
🇵🇭 Philippines – Remote
💰 $500k Seed Round - SupportNinja on 2015-04
⏰ Full Time
🟢 Junior
⬇️ Data Entry
🚫👨🎓 No degree required
👻 Ghost score 21%
🕒 July 28
Production Quality Specialist overseeing quality assurance for e-commerce production assets. Managing QA processes for coupons and rebates with detailed documentations and collaboration across teams.
🇵🇭 Philippines – Remote
💰 $500k Seed Round - SupportNinja on 2015-04
⏰ Full Time
🟢 Junior
🟡 Mid-level
🛍️ E-commerce
🚫👨🎓 No degree required
👻 Ghost score 12%
🕒 July 21
Sr. Director, Corporate Controller in charge of global financial architecture and accounting operations. Collaborating with executive leadership and managing enterprise risk for industry leader.
🇵🇭 Philippines – Remote
💰 $500k Seed Round - SupportNinja on 2015-04
⏰ Full Time
🟠 Senior
⛔️ Financial Controller
👻 Ghost score 14%
🕒 June 3
Customer Service Representative supporting a premium real estate investor relations account. Handling inquiries via phone, email, or chat in a remote capacity.
🇵🇭 Philippines – Remote
💰 $500k Seed Round - SupportNinja on 2015-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 28%
🕒 February 11
🇵🇭 Philippines – Remote
💰 $500k Seed Round - SupportNinja on 2015-04
⏰ Full Time
🟢 Junior
💰 Business Development (BDR)
🚫👨🎓 No degree required
👻 Ghost score 45%