Business Development Representative – Automotive

🕒 February 11

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

💰 $500k Seed Round - SupportNinja on 2015-04

B2B • Artificial Intelligence • Enterprise

SupportNinja is an AI-enabled outsourcing and customer experience (CX) provider that offers scalable, tech-powered outsourcing services for fast-growing companies. They combine human agents with AI-powered workflows (branded NinjaAI) to deliver customer support, technical support, customer onboarding, conversion, renewals, content moderation, data operations, and finance & accounting services. SupportNinja emphasizes privacy-first design and compliance (SOC 2 Type 2, PCI-DSS, HIPAA, GDPR), offers a Management-as-a-Service (MaaS) launch process, and positions itself as a partner to enterprise and growth-stage businesses seeking to extend capacity and improve outcomes across the customer journey.

📋 Description

• Execute "rinse and repeat" outbound activities, including cold calling, cold emailing, and social media outreach, to identify and pursue new business opportunities within targeted markets. • Respond promptly and professionally to all new business inquiries via phone, email, or chat to ensure no lead is missed. • Evaluate leads against minimum criteria to determine their fit with the organization’s target client profile before passing them to Regional Sales Managers (RSMs) or Business Development Executives (BDEs). • Initiate meaningful conversations with potential clients to understand their specific needs, challenges, and objectives. • Use Salesforce, Hubspot, Slack, and Google to accurately track and manage all sales activities, leads, and opportunities. • Conduct in-depth research to master the organization’s products/services and effectively communicate the value proposition to prospects. • Meet or exceed performance targets for related KPIs while adhering to all company policies. • Participate in training programs and learning modules to improve knowledge of products and processes.

🎯 Requirements

• At least 1 year of experience in business development, sales, or an equivalent role. • Experience in a call center environment is highly preferred. • Strong verbal and written communication skills, including high-level presentation and negotiation skills. • Proficient in using computers and software, with specific experience in Salesforce and Hubspot. • Ability to handle the "rinse and repeat" nature of outbound calls while maintaining a high level of professionalism. • A background in the automotive industry is considered a strong advantage (nice-to-have). • Must be able to work the 9 AM – 6 PM EST US Hours shift (M-F) from a remote Philippine location.

🏖️ Benefits

• Competitive compensation • HMO coverage starting on Day 1 • Life Insurance • Retirement Savings Program with Company Matching • Paid Time Off (PTO) + Birthday Leave • Opportunities for skills training and professional development • Employee Referral Program • Adherence to government-mandated benefits • Experience infinite fun so you can have infinite growth.