
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
🔥 2 hours ago
Implementation Manager responsible for managing implementations for client’s partners, ensuring efficiency and excellence in processes and customer service.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛠️ Implementation Specialist
🕒 Yesterday
Key Account Manager overseeing high-value clients for SupportNinja, blending cutting-edge AI with traditional BPO. Driving strategic partnerships and ensuring excellent client success.
🤠 Texas – Remote
💵 $80k / year
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
🕒 Yesterday
Key Account Manager managing strategic customer relationships and operational alignment for SupportNinja. Focused on customer retention, growth, and satisfaction across high-value customer accounts.
🇮🇪 Ireland – Remote
💵 €80k / year
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
🕒 2 days ago
General Accounting Specialist II responsible for maintaining financial records and compliance. Joining a leading Finance & Accounting team in a remote capacity with a focus on US GAAP and high-volume processing.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💲 Accountant / Accounting
🕒 2 days ago
Accounts Payable Specialist II managing high-volume transactions and complex reconciliations. Collaborating with Finance & Accounting teams remotely to ensure financial compliance and accuracy.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
📝 Accounts Payable
🕒 3 days ago
Accounts Payable Supervisor leading day-to-day financial operations and team development remotely at SupportNinja. Ensuring accuracy, compliance, and operational excellence in financial processes.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📝 Accounts Payable
🕒 3 days ago
Leading Delivery Insights and Workforce Management functions to improve operational performance and workforce effectiveness in a remote setting. Collaborating across teams for data-driven decision-making and continuous improvement.
🕒 June 18
Business Development Representative engaged in sourcing and educating potential clients. Focused on lead generation and achieving sales targets for growth.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
💰 Business Development (BDR)
🕒 June 17
Network Implementation Engineer responsible for implementing SD-WAN solutions for customers. Delivering end-to-end network services and managing multiple customer projects remotely.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛜 Network Engineer / Network Administrator
Firewalls
Switching
🕒 June 17
Executive Assistant providing comprehensive administrative support for the Executive team. Managing communications, schedules, and travel arrangements while ensuring efficient operations.
🕒 June 17
Junior Industrial Designer joining a growing design team, focusing on floor plan design and rendering for hospitality and commercial spaces. Requires strong understanding of design principles and technical proficiency.
🕒 June 12
Customer Service Representative addressing customer inquiries via phone, email, and chat for SupportNinja. Handling complex issues while maintaining a professional attitude and adhering to company policies.
🇨🇴 Colombia – Remote
💵 $2.8M / year
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 June 12
Customer Service Representative handling inquiries via phone, email, and chat for SupportNinja. Responsible for resolving customer issues in a timely and professional manner while maintaining CRM records.
🇷🇴 Romania – Remote
💵 RON6.2k / month
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 June 12
Provides advanced technical support for HVAC and IoT products, ensuring excellent customer satisfaction. Collaborates across departments to troubleshoot and escalate technical issues as needed.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
IoT
🕒 June 12
Security Operations Center Analyst monitoring alerts for clients using various security tools. Conducting investigations, escalating issues, and interfacing with customers to remediate security issues.
🕒 June 12
Software QA Tester developing and executing test plans for web, mobile, and API platforms. Collaborating with engineering and product teams to ensure quality throughout the software development lifecycle.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔧 QA Engineer (Quality Assurance)
Cypress
Selenium
SQL
🕒 June 12
Junior Python Developer at SupportNinja responsible for backend applications development and maintenance. Assisting in Python scripting, database interactions, and contributing to team projects.
Cloud
Google Cloud Platform
Python
SQL
🕒 June 11
SEO Analyst at SupportNinja responsible for developing and implementing effective SEO strategies. Improving online visibility and driving organic traffic through comprehensive strategies and team collaboration.
🕒 June 5
AI Business Analyst working remotely to support AI enablement initiatives by collaborating with various teams for process improvement. Documenting workflows and assessing AI readiness across departments.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Business Analyst
🕒 June 4
Customer Service Representative I providing Tier 1 voice support for clients from Philippines. Handling inquiries via phone, email, and chat while maintaining high standards of professionalism.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
💝 Customer Support
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