
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
🕒 4 days ago
Customer Service Representative resolving phone, email, and chat inquiries for SupportNinja. Handling escalations, documenting CRM interactions, and meeting customer service KPIs remotely from the Philippines.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🕒 4 days ago
Senior Backend Engineer building scalable Python and AWS systems for SupportNinja. Designing APIs, integrations, data pipelines, and cloud-native services while mentoring engineers.
AWS
Cloud
DynamoDB
Python
🕒 5 days ago
Senior .NET Engineer building Blazor telecommunications applications for SupportNinja. Developing features, leading engineers, and advancing AI-assisted software delivery.
ASP.NET
Azure
Entity Framework
JavaScript
RabbitMQ
SOAP
SQL
.NET
🕒 6 days ago
Senior Full Stack Engineer building scalable AWS applications and cloud infrastructure for SupportNinja. Automating CI/CD, deployments, integrations, and secure delivery across engineering teams.
Angular
AWS
Cloud
Java
JavaScript
Node.js
NoSQL
Python
React
Terraform
Vue.js
Go
🕒 6 days ago
Product Manager owning digital application roadmaps and user research at SupportNinja, a customer-experience outsourcing company. Driving onboarding, adoption, analytics, and cross-functional product launches.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
✅ Product Manager
🕒 6 days ago
Seasonal Technical Support Representative troubleshooting HVAC IoT products for SupportNinja customers. Resolving advanced issues through phone, chat, and email while documenting cases in CRM systems.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
IoT
🕒 6 days ago
Casting Specialist moderating, verifying, and optimizing job listings for SupportNinja’s casting marketplace. Training clients, resolving escalations, and supporting safe, accurate content publication.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
✍️ Content Marketing Manager
🕒 August 6
SupportNinja Team Leader supervising Philippine-based customer and technical support representatives remotely. Coaching teams, managing SLAs/KPIs, resolving escalations, and driving operational improvements.
🕒 August 5
Customer Service Representative resolving customer inquiries and complex issues remotely for SupportNinja. Documenting interactions, managing escalations, and meeting customer service KPIs.
🇨🇴 Colombia – Remote
💵 COL$2.8M / month
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 August 5
Customer Operations Specialist managing AI-enabled, omni-channel support workflows for SupportNinja. Maintaining CRM accuracy, troubleshooting issues, coordinating escalations, and supporting customer experience operations from the Philippines.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚙️ Operations
🚫👨🎓 No degree required
🕒 July 31
Data Processor responsible for collecting, cleaning, organizing, and maintaining data within various systems for remote position in the Philippines. Join a company valuing flexibility and professional development.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
⬇️ Data Entry
🚫👨🎓 No degree required
🕒 July 29
Customer Service Representative managing inquiries regarding community solar products via phone, email, and chat. Resolving customer issues while adhering to company policies and procedures.
🤠 Texas – Remote
💵 $16 / hour
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🕒 July 28
Production Quality Specialist overseeing quality assurance processes for coupons and rebates in E-Commerce. Collaborating with teams to ensure accuracy and compliance of production assets.
🕒 July 27
Graphic Designer creating high-quality print and digital designs for various projects. Working closely with Creative Director and production team to deliver exceptional design outcomes.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
✍️ Graphics Designer
🕒 July 24
General Accounting Specialist maintaining financial integrity and driving efficient operations for an industry leader. Responsible for processing transactions and ensuring compliance with financial standards.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧾 Accounting Manager
🕒 July 23
Knowledge Curator managing and curating organizational knowledge, ensuring it is accurate and accessible. Collaborating with cross-functional teams to enhance documentation practices.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
✨ Curator
🚫👨🎓 No degree required
🕒 July 23
AI Tuning Specialist optimizing AI-enabled solutions for operational excellence at SupportNinja. Collaborating cross-functionally to refine workflows and enhance performance metrics.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🤖 Artificial Intelligence
🕒 July 22
Sr. Director, Corporate Controller overseeing global financial architecture and operations for an industry leader. Driving fiscal integrity, regulatory compliance, and leading organization-wide financial transformation.
🕒 July 21
HITL Quality Analyst responsible for evaluating AI-generated outputs and ensuring quality standards. Collaborating with stakeholders to drive improvements and maintain operational effectiveness.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Analyst
🚫👨🎓 No degree required
🕒 July 21
Technical Support Engineer providing first-line support for IoT and SaaS products. Responsibilities include troubleshooting issues and managing customer communications effectively.
🇷🇴 Romania – Remote
💵 RON7k / month
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
Cloud
IoT
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