
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
Selected: 🆕 Date Added.
🔥 2 hours ago
Technical Support Engineer providing first-line support for SupportNinja’s global IoT, networking, and cloud infrastructure customers. Troubleshooting tickets, connectivity, devices, and escalations.
🇷🇴 Romania – Remote
💵 RON7k / month
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 0%
AWS
Azure
Google Cloud Platform
IoT
TCP/IP
🕒 Yesterday
Remote seasonal Customer Service Representative supporting users of SupportNinja’s US tax-filing platform. Handling tax, account, payment, and product inquiries by phone and chat.
🤠 Texas – Remote
💵 $16 / hour
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 2 days ago
Partnership Manager growing advisor, consultant, and broker relationships for SupportNinja’s tech-forward CX and BPO services. Building referral pipelines and converting partner opportunities into closed revenue.
🇮🇪 Ireland – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
👻 Ghost score 10%
🕒 2 days ago
Partnership Manager growing advisor, consultant, and broker referral channels for SupportNinja’s tech-forward CX and BPO services. Converting partner relationships into qualified sales pipeline and revenue.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
👻 Ghost score 10%
🕒 2 days ago
Accounts Payable Specialist processing invoices, expenses, and vendor payments for SupportNinja, a global CX leader. Supporting reconciliations, audits, month-end close, and AP process improvements.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📝 Accounts Payable
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 5 days ago
Content Editor and Moderator reviewing Philippine job listings, verifying users, and removing scams. Copy-editing posts and supporting employers with casting-platform tools.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
👨🏼💻 Content Manager
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 September 24
Technical Support Representative resolving SaaS customer issues across web and mobile platforms for SupportNinja. Identifying trends and improving customer support operations.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 10%
Android
iOS
🕒 September 24
Technical Support Representative resolving SaaS account, billing, and technical issues for SupportNinja. Improving support processes, knowledge bases, and customer experience operations remotely in the Philippines.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 10%
Android
iOS
🕒 September 24
Seasonal Technical Support Engineer triaging tickets and troubleshooting Salesforce, MuleSoft, and SaaS integrations for SupportNinja. Improving documentation, SQL reporting, and AI-assisted support automation.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
📞 Support Engineer
👻 Ghost score 10%
SQL
🕒 September 23
General Accounting Specialist maintaining financial records, reconciliations, and reports for SupportNinja’s customer-support operations. Remote Philippines role focused on US GAAP and month-end close.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧾 Accounting Manager
👻 Ghost score 10%
🕒 September 22
Partnership Manager growing advisor, consultant, and broker referral channels for a tech-forward BPO. Managing partner pipelines, deal handoffs, and revenue conversion.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
👻 Ghost score 10%
🕒 September 21
Technical Support Representative troubleshooting laptop hardware and customer technical issues for SupportNinja. Delivering CRM-documented solutions remotely from the Philippines on a Tuesday-Saturday schedule.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 September 19
Business Development Representative generating automotive leads and nurturing client relationships for SupportNinja. Managing outreach, CRM activities, and performance targets remotely from the Philippines.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
💰 Business Development (BDR)
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 September 18
Customer Service Representative II supporting e-commerce and DTC brands through email, chat, and social media. Resolving complex issues, serving VIP customers, and improving retention.
🤠 Texas – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 10%
🕒 September 18
Head of FP&A building SupportNinja’s global financial planning, forecasting, and analysis function. Advising executives and leading global finance teams, systems, budgeting, and M&A workstreams.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🔴 Lead
💸 Financial Planning and Analysis (FP&A)
👻 Ghost score 10%
🕒 September 16
Service Quality Analyst monitoring and scoring SupportNinja customer support interactions across voice, email, and chat. Coaching teams, calibrating with clients, and analyzing CSAT trends to improve service quality.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🧐 Analyst
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 September 16
Customer Service Representative II handling phone, email, or chat inquiries for SupportNinja. Resolving complex customer issues and documenting interactions remotely from the Philippines.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 September 16
Sales Representative handling phone, email, and chat sales and customer retention for SupportNinja. Maintaining CRM records, meeting KPIs, and resolving customer issues remotely from the Philippines.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🤑 Sales
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 September 12
Content Marketing Specialist creating SEO, social, email, and campaign content for SupportNinja’s outsourced services business. Analyzing performance and optimizing marketing effectiveness.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
✍️ Content Marketing Manager
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 September 10
Customer Service Representative II resolving complex customer inquiries for SupportNinja. Handling phone, email, or chat support while documenting cases and meeting KPI targets.
🇨🇴 Colombia – Remote
💵 COP3.3M / month
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
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