Logistics Coordinator

🔥 8 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🔗 Supply Chain

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

💰 $500k Seed Round - SupportNinja on 2015-04

B2B • Artificial Intelligence • Enterprise

SupportNinja is an AI-enabled outsourcing and customer experience (CX) provider that offers scalable, tech-powered outsourcing services for fast-growing companies. They combine human agents with AI-powered workflows (branded NinjaAI) to deliver customer support, technical support, customer onboarding, conversion, renewals, content moderation, data operations, and finance & accounting services. SupportNinja emphasizes privacy-first design and compliance (SOC 2 Type 2, PCI-DSS, HIPAA, GDPR), offers a Management-as-a-Service (MaaS) launch process, and positions itself as a partner to enterprise and growth-stage businesses seeking to extend capacity and improve outcomes across the customer journey.

📋 Description

• Coordinate the scheduling, tracking, and documentation of inbound and outbound shipments • Communicate with vendors, carriers, and internal teams to resolve shipping or delivery issues • Maintain accurate records of shipments, inventory, and logistics documentation • Monitor shipment status and proactively address delays or discrepancies • Support inventory reconciliation and reporting activities • Ensure compliance with shipping regulations and company logistics policies • Assist with cost analysis and vendor performance tracking • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improve knowledge of logistics processes, systems, and supply chain practices through training and learning initiatives • Collaborate with other departments as needed • Maintain a positive, empathetic, and professional attitude toward customers and colleagues • Perform other duties as assigned

🎯 Requirements

• Minimum of one (1) year of experience in logistics, supply chain, or transportation coordination • Strong organizational skills, with the ability to manage multiple shipments and priorities simultaneously • Working knowledge of logistics or inventory management systems • Strong written and verbal communication skills, with the ability to coordinate with vendors and carriers • Strong attention to detail, with the ability to identify and resolve shipping discrepancies • Ability to work under time pressure to meet delivery deadlines • Basic understanding of shipping regulations and documentation requirements • Proficiency with spreadsheets and logistics tracking tools • Experience working within an outsourced services environment, a plus • Must provide a Windows 11 OS device under the BYOD arrangement

🏖️ Benefits

• Competitive compensation • HMO activated on your 1st day • Remote work • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • Generous Paid time off + birthday leave • Opportunities for skills training and professional development • Bring-Your-Own Device (BYOD - Windows 11 OS)