Towing Dispatcher – US Towing Industry

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Genius Agency

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2017

🤝 B2B

🛍️ eCommerce

B2B • eCommerce

Genius Agency is a Houston-based digital marketing agency offering full-service online growth solutions including SEO, social media marketing, website and eCommerce development, mobile app development, UI/UX design, and branding. Founded in 2017, the agency focuses on data-driven strategies to increase organic traffic, lead generation, and conversions for startups, SMEs, and enterprises, with expertise in WordPress, Shopify, custom development, and cross-platform mobile apps. Genius Agency positions itself as a results-oriented partner providing end-to-end digital marketing, design, and development services.

📋 Description

• Dispatch towing and roadside assistance calls using Towbook. • Coordinate with drivers to ensure timely service. • Communicate professionally with customers, insurance companies, and law enforcement. • Monitor job status and provide real-time updates. • Coordinate with law enforcement for accident scenes and police-initiated towing. • Prioritize calls and manage multiple dispatch requests efficiently.

🎯 Requirements

• Proven experience as a dispatcher for a U.S.-based towing company. • Strong working knowledge of Towbook. • Experience handling police towing, accident calls, and law enforcement coordination. • Familiarity with coordinating with police units on standby when required for towing operations. • Excellent English communication skills (spoken and written). • Strong multitasking and problem-solving abilities. • Reliable internet connection and a quiet work environment (for remote positions). • Preferred Qualifications • Experience with roadside assistance and accident management. • Ability to work rotating shifts, nights, weekends, and holidays. • Knowledge of U.S. geography and dispatch procedures.

🏖️ Benefits

• How to ApplyPlease send the following to **[email protected]**: • - Your updated resume. • - A **2–3 minute introduction video** detailing: • - Your experience dispatching for U.S.-based towing companies. • - Your experience using Towbook. • - Your experience coordinating police towing and law enforcement-related dispatches.